Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gregory Dickerson

Chicago,IL

Summary

With a proven track record at Koch Foods, I excel in maintaining high sanitation standards and enhancing workplace hygiene, leveraging my expertise in sanitation procedures and strong team collaboration skills. My dedication to improving safety and efficiency has consistently surpassed regulatory compliance, achieving a notable increase in health inspection scores.

Overview

21
years of professional experience

Work History

Koch Foods

Sanitation
09.2023 - Current

Job overview

  • Communicated status of assignments with sanitation team.
  • Preserved equipment longevity by performing routine maintenance on sanitation machinery, ensuring optimal performance.
  • Maintained a hygienic work environment by following strict sanitation protocols and guidelines.
  • Adhered closely to food safety standards and restaurant sanitation regulations.
  • Maintained cleanliness and sanitation of clinic or treatment environment.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
  • Ensured compliance with state regulations related to sanitation, employee certifications, and facility inspections.
  • Upheld stringent sanitation standards, minimizing health risks and maintaining compliance with industry regulations.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Enhanced barn cleanliness with thorough daily maintenance and sanitation procedures.
  • Maintained cleanliness of work areas, adhering to health code requirements for sanitation.
  • Developed sanitation protocol for makeup tools and products, ensuring safe environment for clients.
  • Maintained clean and organized workspaces, following company guidelines for sanitation standards.
  • Reduced cross-contamination risks by diligently following proper sanitation procedures.
  • Maintained high levels of cleanliness and sanitation, consistently passing health inspections with ease.
  • Safeguarded building occupants by promptly addressing reported sanitation concerns and potential hazards.

Department of Correction

Food Service Worker
03.2013 - 02.2023

Job overview

  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Utilized POS system to receive and process food and beverage orders.

Securitas Security Services USA

Security Officer
09.2004 - 11.2005

Job overview

  • Communicated status of assignments with sanitation team.
  • Preserved equipment longevity by performing routine maintenance on sanitation machinery, ensuring optimal performance.
  • Maintained a hygienic work environment by following strict sanitation protocols and guidelines.
  • Adhered closely to food safety standards and restaurant sanitation regulations.
  • Maintained cleanliness and sanitation of clinic or treatment environment.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
  • Ensured compliance with state regulations related to sanitation, employee certifications, and facility inspections.
  • Upheld stringent sanitation standards, minimizing health risks and maintaining compliance with industry regulations.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Enhanced barn cleanliness with thorough daily maintenance and sanitation procedures.
  • Maintained cleanliness of work areas, adhering to health code requirements for sanitation.
  • Developed sanitation protocol for makeup tools and products, ensuring safe environment for clients.
  • Maintained clean and organized workspaces, following company guidelines for sanitation standards.
  • Reduced cross-contamination risks by diligently following proper sanitation procedures.
  • Maintained high levels of cleanliness and sanitation, consistently passing health inspections with ease.
  • Safeguarded building occupants by promptly addressing reported sanitation concerns and potential hazards.

Rent A Center Warehouse & Retail Store

Store Manager
10.2010 - 07.2012

Job overview

  • Analyzed sales data for strategic planning and resource allocation.
  • Resolved customer complaints for improved store reputation and loyalty.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Established a welcoming atmosphere to encourage repeat business.
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

College of Office Technology
Chicago, IL

A + Certificate
09.2004

University Overview

Dusable High-school
Chicago, IL

Diploma from General Studies
06.1979

University Overview

Skills

  • Treatment room sanitation
  • Sanitation procedures understanding
  • Foodservice sanitation
  • Sanitation and hygiene practices

Timeline

Sanitation
Koch Foods
09.2023 - Current
Food Service Worker
Department of Correction
03.2013 - 02.2023
Store Manager
Rent A Center Warehouse & Retail Store
10.2010 - 07.2012
Security Officer
Securitas Security Services USA
09.2004 - 11.2005
College of Office Technology
A + Certificate
Dusable High-school
Diploma from General Studies
Gregory Dickerson