Dynamic Sr Account Manager with a proven track record at Motorola Solutions/IPVideo, excelling in partnership development and revenue generation. Expert in crafting business strategies and delivering impactful sales presentations. Recognized for closing three of the top five revenue-generating projects in company history, showcasing exceptional negotiation skills and customer relations expertise.
Overview
10
10
years of professional experience
Work History
Sr Account Manager, Channel Sales
IPVideo, a Motorola Solutions Company
12.2023 - Current
Develop and execute channel sales strategies, set quotas, forecast sales, and align partner activities with overall business objectives.
Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Mentored Client Account Managers to develop skills and increase territory revenue.
Developed deep knowledge of customer businesses and relationship to company objectives.
Closed three of the top 5 revenue generating project's in company history.
Client Account Manager/Regional Channel Sales
IPVideo Corporation, Divison of ACG Corporation
10.2021 - 01.2024
Monitor partner performance, identify strengths/weaknesses, and implement initiatives to boost sales and market penetration.
Presented product demos for SaaS solutions to C-suite executives, securing multi-year contracts worth $500k+ and establishing strong B2B relationships
Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
Work with internal teams (marketing, support, development) to ensure product success and resolve issues.
Served as the primary customer contact for order-related issues, resolving inquiries via phone and email to maintain high satisfaction.
Served as the primary order entry person for four distributors.
Client Account Manager
A+ Technology and Security Solutions
03.2021 - 10.2021
Responsible for obtaining sales goals through new business development and overall pipeline management.
Developing and executing on a territory plan and providing clear and timely updates in CRM.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Prospect, qualify and develop new customer relationships both within partner and end-user communities.
Field Incoming calls for all daily A+ customers including manufacturing partners.
Contract Network Assistant
Centers Health Care
01.2021 - 03.2021
Coordinated single case agreements with nursing and assisted living homes.
Served as primary client point-of-contact and streamlined procurement processes
Medical Executive Administrative Assistant
Stony Brook University Hospital
02.2018 - 08.2018
Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
Provided timely transportation of diverse clients to healthcare facilities.
Entered details into computer systems and managed database of information.
Analyzed transportation data to identify improvement opportunities.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Care Management Intern
Stony Brook University Hospital
05.2016 - 08.2016
Assisted in conducting needs assessments to identify key areas of service needs.
Collaborated with various stakeholders to promote social services.
Administered and tracked client service payments.
Developed and maintained relationships with community organizations and agencies.
Education
Bachelor of Science - Finance, Health Care Administration
Salve Regina University
Newport, Rhode Island, RI
05-2017
Skills
Operations
Partnership development
Business development
Business strategies
Excellent negotiation skills
Sales expertise
Customer relations
Revenue generation
Territory management
Timeline
Sr Account Manager, Channel Sales
IPVideo, a Motorola Solutions Company
12.2023 - Current
Client Account Manager/Regional Channel Sales
IPVideo Corporation, Divison of ACG Corporation
10.2021 - 01.2024
Client Account Manager
A+ Technology and Security Solutions
03.2021 - 10.2021
Contract Network Assistant
Centers Health Care
01.2021 - 03.2021
Medical Executive Administrative Assistant
Stony Brook University Hospital
02.2018 - 08.2018
Care Management Intern
Stony Brook University Hospital
05.2016 - 08.2016
Bachelor of Science - Finance, Health Care Administration