Hi, I’m
Gregory Dudley
IT Project Manager
New Market,Maryland
Summary
Intelligent IT Manager with 25-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
29
years of professional experience
1
Certification
Work History
Amentum Corporation – Critical MissionsChantilly, VA
Sr. Information Technology Manager
02.2023 - Current
Job overview
- Government and Department of Defense support Foreign Military Sales (FMS) contract programs utilizing enterprise resource planning (ERP) applications: Maximo, AMRO, and/or IFS
- Developed and implemented IT policies and procedures.
- Managed a team of IT professionals in the design, development, and implementation of IT projects.
- Conducted research on emerging technologies in support of system upgrades or purchasing decisions.
- Ensured compliance with industry regulations related to information technology services.
- Analyzed organizational requirements to determine necessary software solutions.
- Created detailed reports on system performance metrics for executive review.
- Negotiated service agreements with vendors for hardware, software, and services procurement.
- Collaborated with other departments to develop strategies that leverage IT resources efficiently.
- Resolved technical issues in a timely manner through troubleshooting methods.
State of North Carolina – Dept of Transportation e-Solutions Corp.Raleigh, N.C.
Sr. Information Technology Program Manager
06.2021 - 02.2023
Job overview
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
State of Florida - Department of Transportation, HNTB Corp.Tallahassee, Fl.
TSM&O/ITS PMO Consultant – Client Facing Sr. Project Manager
11.2019 - 06.2021
Job overview
- Provide leadership and management of technical and operations support teams for State of Florida transportation management SunGuide system statewide operations
- Lead technical ITS/TSM&O teams supporting FDOT, DMV, FHP, Road Rangers, Expressway Authority and Miami-Dade County
- Developed and implemented PMO governance framework and processes.
- Provided guidance on best practices in project management to ensure successful delivery of projects.
- Identified risks associated with various projects and developed mitigation strategies accordingly.
- Facilitated meetings between project teams and senior managers to review project objectives and deliverables.
- Organized training sessions to equip staff with required knowledge on new software or technologies used in projects.
- Provided technical advice on various aspects of PMO operations including budgeting, scheduling, staffing.
- Collaborated with team members to resolve conflicts that arise during the course of a project's execution.
- Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
- Liaised with senior officers to ensure ongoing quality assurance program integrity.
- Determined business priorities and negotiated cost, quality and service with cross-functional business leaders.
- Managed the creation of project documents such as charters, scope statements, stakeholder analysis, risk registers, communication plans and status reports.
State of Florida - Department of RevenueTallahassee, Fl.
Government Analyst II Sr. Project Manager
03.2019 - 10.2019
Job overview
- Provided support for Information Services Program, PMO organization
- Conducted market research to identify trends and customer needs.
- Performed cost-benefit analysis to evaluate project feasibility.
- Created reports, presentations, and other documentation for stakeholders.
- Identified opportunities for process improvements across the organization.
- Developed strategies to optimize operational efficiency and reduce costs.
- Gathered requirements from stakeholders to inform system design decisions.
- Designed test plans to ensure quality assurance standards were met.
- Implemented strategies for automating manual processes within the organization.
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
United States Postal ServiceWashington, DC
International Sales Executive
01.2018 - 02.2019
Job overview
- Responsible for Sales of USPS International products and services
- Exceeded Sales goal target: $14M per year
- Developed and implemented international sales strategies to increase market presence in new countries.
- Established relationships with key decision makers in various global markets.
- Generated leads through cold calls, emails, networking events., to expand the customer base globally.
- Analyzed industry trends and competitor activity to develop competitive selling strategies.
- Maintained detailed records of all sales activities including contacts, transactions, forecasts, follow-ups.
- Collaborated with cross-functional teams such as logistics and supply chain to ensure successful delivery of products abroad.
- Monitored customer service levels in international markets and took corrective action when needed.
- Ensured compliance with export laws and regulations for international sales operations.
- Identified new business opportunities by keeping abreast of latest technology advancements and market changes.
- Conducted regular reviews of existing accounts performance and strategized ways to maximize revenue growth.
- Supported client executives in evaluating new business opportunities and onboarding accounts both domestic and international.
- Increased profitability and revenue by generating $14 Million in sales.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
United States Postal ServiceWashington, DC
International Trade Systems and Analysis Manager, Global Trade Compliance
11.2017 - 01.2018
Job overview
- Managed technical development and business process department activities to ensure USPS international operations are compliant with all Federal International Trade Compliance (ITC) regulations
- Developed and implemented corporate trade compliance policies and procedures.
- Conducted audits of import and export activities to ensure adherence to regulations.
- Provided training on export control laws, customs regulations, and other applicable rules and regulations.
- Managed the day-to-day operations of the Corporate Trade Compliance Department.
- Reviewed import and export documentation for accuracy and completeness prior to submission to government agencies or customers.
- Negotiated terms and conditions of international contracts in accordance with applicable laws and regulations.
- Evaluated the impact of proposed legislation on existing corporate trade compliance strategies.
- Analyzed current trade compliance processes for areas of improvement or additional resources required for successful implementation.
- Led cross-functional teams in designing solutions that address complex issues related to global trade compliance requirements.
- Acted as liaison between company personnel and third-party vendors regarding all aspects of international shipment processing.
- Executed successful compliance monitoring and risk assessment programs.
- Completed quarterly and yearly audits.
United States Postal ServiceWashington, DC
Information Technology PMO Program Manager
11.2005 - 11.2017
Job overview
- Managed Global Business Systems legacy international mail processing system replacement project
- Coordinated shutdown of mainframe system and converted to web-based mail processing application on- time and under budget of $50M
- Liaison between customer, vendors (Accenture, IBM, Hewlett Packard, and Cisco Systems), internal and external application development, and support teams
- Developed and maintained program plans, schedules and budgets to ensure successful completion of projects.
- Facilitated weekly status meetings to review progress of all programs and projects.
- Identified risks associated with various initiatives and developed mitigation strategies accordingly.
- Managed vendor relationships related to the program ensuring that contractual obligations are fulfilled in a timely manner.
- Developed change control procedures for the program ensuring changes are effectively managed throughout the lifecycle.
- Provided leadership support during times of crisis managing escalations promptly while maintaining high levels of customer satisfaction.
- Tracked and communicated project status, issues, risks and decisions to senior management.
- Created project plans based on project schedules and scope to capture key milestones and deliverables.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Monitored project performance metrics including cost, schedule, scope and quality to identify areas for improvement.
- Coordinated with stakeholders across multiple departments to ensure program objectives were met on time and within budget.
IBM Corp.Boulder, CO
Information Technology Operations Manager
01.1995 - 01.2005
Job overview
- Collaborated with cross-functional teams from around the world to develop innovative solutions for complex problems.
- Maintained relationships with key clients in multiple countries by providing timely updates on progress of their projects.
- Facilitated communication between clients, team members and vendors located in different parts of the world.
- Assessed impact of changes or delays in one country on related activities occurring elsewhere.
- Tracked deliverables across borders using advanced tracking systems.
- Provided technical support during execution phase of international projects.
- Created a detailed timeline for each international project, outlining the necessary steps to achieve success.
- Managed teams of local and remote personnel in order to complete projects on time and within budget.
- Monitored progress against plans, identified potential risks and developed strategies to mitigate them.
- Conducted regular meetings with stakeholders from multiple countries to review project status and address any issues that arose.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Drove continuous improvement of project delivery process by providing strong leadership.
Education
SAFe Certified #87408268-9134 from Scaled Agile Framework
01.2019
United States Postal Service HQWashington
USPS Information Technology Certified Project Manager from Information Technology Project Management
01.2009
George Washington University, TheWashington, DC
Masters Certificate Project Management from Project Management
01.2003
IBM CorporationBoulder, CO
IBM Certified Executive Project Manager
01.2003
University of PhoenixTempe, AZ
Master of Arts. Organizational Management/Business Administration from Business Management
01.1993
Regis UniversityDenver, CO
B.S. Business Administration/Economics from Economics
01.1990
Skills
- Leadership And Supervision
- Relationship Building And Management
- Team Development
- Business Management
- Project Management
- Program Management
- Vendor Negotiations
- Organizational Management
- Global Solutions
- Contract Management
- Technical Consulting
- Strategic Planning
Awards
- USPS Senior VP Global Business Systems, Outstanding Contribution
- USPS VP Information Technology Operations Certificate of Appreciation
- Chief Technology Officer Outstanding Contribution Certificate of Appreciation
Certification
- PMP Certification
- SaFE Certified
Languages
English
Full Professional
Affiliations
Traveling, Music, Cooking, Soccer, and Gardening
Accomplishments
USPS Senior VP Global Business Systems, Outstanding Contribution
USPS VP Information Technology Operations Certificate of Appreciation
Chief Technology Officer Outstanding Contribution Certificate of Appreciation
Timeline
Sr. Information Technology Manager
Amentum Corporation – Critical Missions
02.2023 - Current
Sr. Information Technology Program Manager
State of North Carolina – Dept of Transportation e-Solutions Corp.
06.2021 - 02.2023
TSM&O/ITS PMO Consultant – Client Facing Sr. Project Manager
State of Florida - Department of Transportation, HNTB Corp.
11.2019 - 06.2021
Government Analyst II Sr. Project Manager
State of Florida - Department of Revenue
03.2019 - 10.2019
International Sales Executive
United States Postal Service
01.2018 - 02.2019
International Trade Systems and Analysis Manager, Global Trade Compliance
United States Postal Service
11.2017 - 01.2018
Information Technology PMO Program Manager
United States Postal Service
11.2005 - 11.2017
Information Technology Operations Manager
IBM Corp.
01.1995 - 01.2005
SAFe Certified #87408268-9134 from Scaled Agile Framework
United States Postal Service HQ
USPS Information Technology Certified Project Manager from Information Technology Project Management
George Washington University, The
Masters Certificate Project Management from Project Management
IBM Corporation
IBM Certified Executive Project Manager
University of Phoenix
Master of Arts. Organizational Management/Business Administration from Business Management
Regis University
B.S. Business Administration/Economics from Economics
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