Overview
Work History
Education
Timeline
Generic

Gregory Duke

Pinson,AL

Overview

10
10
years of professional experience

Work History

Store Team Member

Tractor Supply Company
Trussville, AL
09.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted in stocking shelves with merchandise.
  • Operated cash register to process sales transactions.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Handled customer complaints professionally and efficiently.
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Prepared promotional materials for display in-store or online.
  • Ensured compliance with safety regulations while handling merchandise.
  • Conducted price checks on items when requested by customers.
  • Adhered to all company policies regarding customer service standards.
  • Assisted customers with carry-out orders from the store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Prepared merchandise for purchase or rental.
  • Described merchandise and explained use, operation and care.

Currier

Professional Carriers of the south
Huntsville, AL
02.2022 - 08.2024
  • Ensured all packages were properly labeled and sealed.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Delivered items to residential addresses within specified time frames.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Documented pickups and deliveries and submitted reports after shift.
  • Checked and secured package loads before deliveries.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
  • Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
  • Utilized navigation tools and local knowledge to find the most efficient delivery routes.
  • Adjusted routes in real-time based on traffic conditions or customer requests.

Sheet Metal Apprentice

Internataional sheet metal association Local 48
Birmingham, AL
10.2017 - 12.2021
  • Fabricated components and assemblies to exacting standards using manual and automated sheet metal equipment.
  • Performed layout, assembly, fitting and welding of sheet metal products according to engineering drawings and blueprints.
  • Operated a variety of hand tools such as shears, brakes, punches, drills and grinders to cut, shape, form and assemble sheet metal parts.
  • Installed insulation materials in accordance with established safety procedures.
  • Maintained a clean work area by following 5S principles.
  • Followed all safety regulations while performing tasks with hazardous materials.
  • Read and interpreted blueprints and drawings to determine dimensions and tolerances of finished product.
  • Utilized mathematical skills to calculate the size, quantity and angle required for cutting processes.
  • Assembled ductwork systems for air conditioning units according to industry standards.
  • Cut panels from sheets of aluminum or steel using power saws or shears.
  • Executed various bending operations such as press brake forming, rolling cylinders and pipe bends.
  • Formed complex shapes with specialized machinery such as rollers, presses and benders.
  • Worked with other tradesmen such as welders or electricians on joint projects.
  • Measured angles accurately using protractors or rulers.
  • Fabricated and altered parts with metal hammers, punches, drills and shears.
  • Used power tools to grind, sand and polish metals, plastics and wood products.
  • Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.
  • Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
  • Operated heavy machinery to prepare metal products according to customer specifications.
  • Interpreted blueprints and schematics to determine duct placement.
  • Utilized hand tools, portable power tools, and other equipment to cut, shape, and assemble metal components.
  • Measured and marked dimensions and reference lines on material, using scribes, dividers, squares, and rulers.
  • Installed assemblies in supportive frameworks according to blueprints.
  • Interpreted blueprints, sketches, or product specifications to determine sequence and methods of fabricating, assembling, and installing sheet metal products.
  • Developed templates and other work aids to hold and align parts.
  • Fabricated, assembled, installed, and repaired sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.
  • Coordinated with other trades, such as plumbing and HVAC, to complete projects efficiently.
  • Welded, soldered, bolted, riveted, screwed, clipped, caulked, or bonded component parts to assemble products.
  • Trimmed, filed, ground, deburred, buffed, and smoothed surfaces, seams, and joints of assembled parts.
  • Selected gauges and types of sheet metal or non-metallic material, according to product specifications.

Store Team Member

Tractor Supply Company
Trussville, AL
01.2021 - 11.2021
  • Greeted customers and provided excellent customer service.
  • Assisted in stocking shelves with merchandise.
  • Operated cash register to process sales transactions.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Processed returns and exchanges according to company policy.
  • Handled customer complaints professionally and efficiently.
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Prepared promotional materials for display in-store or online.
  • Utilized upselling techniques to increase customer satisfaction and revenue.
  • Ensured compliance with safety regulations while handling merchandise.
  • Conducted price checks on items when requested by customers.
  • Adhered to all company policies regarding customer service standards.
  • Assisted customers with carry-out orders from the store.
  • Attended training sessions focused on developing retail skillset.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Bagged or packaged purchases and wrapped gifts.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Quick Lube Technician

Serra Toyota
Roebuck, AL
07.2017 - 10.2017
  • Performed oil changes, tire rotations, and other preventative maintenance services on customer vehicles.
  • Inspected vehicle systems including brakes, steering, suspension, and exhaust systems.
  • Checked fluid levels of power steering, brake fluids, engine coolants, transmission oils and windshield washers.
  • Verified proper operation of lights, wipers, horns and safety features.
  • Replaced air filters in accordance with manufacturer's specifications.
  • Tested batteries for cold cranking amps rating and specific gravity level.
  • Repaired minor mechanical issues such as replacing belts or hoses.
  • Utilized diagnostic equipment to identify problems with vehicles' electronic control modules.
  • Identified potential problems before they become major repair issues through visual inspections or tests.
  • Communicated effectively with customers regarding any additional work that needs to be done on their vehicle.

Oil /Alignment Technician

NTB-National Tire & Battery
Center Point, AL
11.2015 - 06.2017
  • Ensured proper alignment of various machine parts using precision measuring tools.
  • Performed regular maintenance and troubleshooting on alignment equipment.
  • Calibrated machines to ensure accuracy of measurements and readings.
  • Monitored machine performance during production runs to detect misalignments or other irregularities.
  • Documented test results and generated reports for management review.
  • Followed safety protocols at all times while performing tasks on the shop floor.
  • Responded promptly to service requests from customers and internal departments.
  • Developed cost-effective strategies for repairs and preventative maintenance activities.
  • Performed both front-end alignments and four-wheel alignments depending on vehicle's suspension and drive type.

Quick Lane and Transmission Tech

Jim Skinner Ford
Center Point, AL
09.2015 - 11.2015
  • Performed oil changes, tire rotations, and other routine maintenance services on a variety of vehicles.
  • Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
  • Diagnosed mechanical problems by using computerized diagnostic equipment.
  • Replaced worn out or damaged components such as spark plugs, brakes, hoses, belts and filters.
  • Tested batteries with a digital multimeter to determine the condition of their cells and replaced them when necessary.
  • Maintained accurate records of all repairs performed on customer vehicles in order to comply with state regulations.
  • Conducted routine inspections of fluid levels and quality in engines, transmissions and differentials.
  • Checked tires for proper inflation pressure and rotated them when needed.
  • Determined the cause of any noises or vibrations coming from vehicles during test drives.
  • Utilized hand tools such as wrenches and screwdrivers along with power tools like drills to complete repairs quickly.
  • Assisted mechanics in more complex repairs such as transmission overhauls or engine rebuilds.
  • Kept shop area organized so that it was safe for both technicians and customers alike.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Changed oil, transmission fluid and filters in vehicles.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Rotated tires and checked brakes on vehicles.
  • Performed automotive preventive maintenance and inspected tires.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Performed complete vehicle maintenance inspections and tapped off fluid levels.

Loader and Unloader

UPS
Nashville, TN
09.2014 - 09.2015
  • Loaded and unloaded freight from trucks using forklift equipment.
  • Verified accuracy of shipping documents against product received.
  • Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Wrapped and packaged finished products according to customer specifications.
  • Labeled containers accurately with correct item codes, weight, destination address.
  • Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
  • Organized inventory by placing items in designated areas within the warehouse space.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Unloaded products from incoming transports.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.

Education

Nashville Automotive And Diesel College

Timeline

Store Team Member

Tractor Supply Company
09.2024 - Current

Currier

Professional Carriers of the south
02.2022 - 08.2024

Store Team Member

Tractor Supply Company
01.2021 - 11.2021

Sheet Metal Apprentice

Internataional sheet metal association Local 48
10.2017 - 12.2021

Quick Lube Technician

Serra Toyota
07.2017 - 10.2017

Oil /Alignment Technician

NTB-National Tire & Battery
11.2015 - 06.2017

Quick Lane and Transmission Tech

Jim Skinner Ford
09.2015 - 11.2015

Loader and Unloader

UPS
09.2014 - 09.2015

Nashville Automotive And Diesel College

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Gregory Duke