Gregory Dwyer
West Allis
Summary
Dedicated supervisor with exceptional customer service skills and both front and back of house restaurant experience. Have over ten years experience working with customers and easily develop a rapport. Punctual and hard working with a great attitude.
Overview
14
14
years of professional experience
Work History
Shift Lead
Sweetgreen
08.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Prepared and cooked hot and cold foods for the serving lines and cooler.
Supervisor
Goddess And The Baker
01.2019 - Current
- Responsible for bakery section including setup, ordering, and ensuring that current items are fresh.
- Trained in many roles including as a barista and responsible for training new staff in various roles.
- Worked closely with personnel and customers to resolve problems.
- Responsible for day to day activities for operating a restaurant.
- Responsible for all catering including ordering, preparation, and delivery.
- Responsible for opening and closing of the restaurant.
- Able to assess deficits and jump in to assist employees where needed.
Clerk
Veteran's Canteen Service
03.2019 - 09.2019
- Responsible for non-perishable food section including stocking, inventory, and sales.
- Developed strong rapport with customers and anticipated needs.
- Trained to work the registers and assist co-workers.
Cooler Supervisor
Gordon Food Service
07.2016 - 03.2019
- Responsible for cold food section including produce, dairy, deli, and fresh meat.
- Responsible for ordering, inventory, and stocking.
- Worked closely with customers to resolve problems.
- Developed strong rapport with customers and anticipated needs.
- Holds the record in the region for winning "Customer Service All-Star" award the fastest.
Cook
Marcus Majestic Cinema
10.2014 - 06.2016
- Responsible for prepping and cooking food in large large quantities in a high speed environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Responsible for taking and maintaining inventory.
Cook
Sodexo USA
08.2011 - 03.2014
- Responsible for cooking for a college restaurant.
- Responsible for prep work and training of new staff.
Education
Bachelor of Arts - Political Science
University of Wisconsin - Parkside
Kenosha, WISkills
- Premier customer service skills
- Excellent communication skills with attention to detail
- Waste reduction and inventory management
- Punctuality and dedication
Timeline
Shift Lead
Sweetgreen
08.2023 - Current
Clerk
Veteran's Canteen Service
03.2019 - 09.2019
Supervisor
Goddess And The Baker
01.2019 - Current
Cooler Supervisor
Gordon Food Service
07.2016 - 03.2019
Cook
Marcus Majestic Cinema
10.2014 - 06.2016
Cook
Sodexo USA
08.2011 - 03.2014
Bachelor of Arts - Political Science
University of Wisconsin - Parkside
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