Gregory Faubert
Nashville ,MI
Summary
Dynamic leader and adept communicator, excelled at Goodrich Quality Theaters Inc. through strategic leadership and efficient scheduling, demonstrating a proven track record of enhancing operational efficiency and stakeholder engagement. Proven leader with a track record of enhancing operations and audience engagement at Barry Broadcasting Corporation WBCH Radio 100.1 FM.. Skilled in Microsoft Office Suite and fostering teamwork, consistently delivering results through innovative strategies and effective collaboration.
Overview
21
21
years of professional experience
Work History
Claims Agent
Hastings Mutual Insurance
11.2022 - 05.2024
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
- Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.
- Conducted thorough investigations of claims, gathering relevant information from various sources to determine liability and coverage.
- Communicated effectively with diverse clientele, adjusting communication style as needed to suit individual needs and preferences.
- Minimized loss exposure by conducting thorough evaluations of property damage and determining appropriate repair or replacement costs based on industry standards.
Theater Manager
Goodrich Quality Theaters Inc.
07.2008 - 03.2022
- Implemented safety procedures and protocols, maintaining a secure environment for staff, performers, and patrons alike.
- Oversaw box office operations, managing ticket sales processes and ensuring accurate financial reporting.
- Streamlined daily operations for increased efficiency, overseeing staff scheduling, budget management, and facility maintenance.
- Boosted employee morale by fostering a positive work culture through open communication channels, team-building activities, and ongoing professional development opportunities.
- Enhanced patron experience through excellent customer service and timely resolution of issues or concerns.
- Conducted regular evaluations of staff performance, setting clear expectations and providing feedback for continuous improvement.
- Increased overall audience satisfaction by implementing effective theater management strategies and maintaining a high-quality entertainment environment.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated contracts with vendors and suppliers to secure optimal pricing on essential goods and services for the theater.
- Oversaw daily operations
- Kept accurate financial records
- Standardized theater operations procedures
- Ensured that all health and safety codes were followed
- Coordinated with IT staff to resolve database issues
On Air Personality, Host
Barry Broadcasting Corporation WBCH Radio 100.1 FM
08.2003 - 07.2008
- Strengthened team dynamics by actively participating in group brainstorming sessions for fresh program ideas and concepts.
- Received accolades from management for exceptional performance in driving audience growth through creative segment ideas.
- Adapted quickly to changes in broadcast scheduling or format requirements while maintaining a seamless on-air presence.
- Maintained professionalism during live broadcasts, expertly handling unexpected situations or technical difficulties.
- Cultivated a loyal listener base by consistently providing engaging, relevant, and timely information.
- Enhanced listener engagement by delivering articulate, informative, and entertaining presentations on air.
- Participated in community events as a station representative, fostering positive relationships between the station and local organizations.
- Attended promotional events to create station awareness and build listener reach.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Utilized social media platforms to promote upcoming shows and interact with listeners for increased audience participation.
Education
Broadcast Journalism
Specs Howard School of Media Arts
Southfield, MI09.1999
High School Diploma -
Lapeer High School
Lapeer, MI1996
Skills
- Effective Leader
- Scheduling Management
- Facility Management
- Teamwork and Collaboration
- Team Leadership
- Customer Service Management
- Proficient in Microsoft Office Suite
- Self-Starter
Accomplishments
- Goodrich Theaters Outstanding Manager-Central Region, 2018
- Goodrich Theaters Outstanding Manager-Central Region, 2013
Timeline
Claims Agent
Hastings Mutual Insurance
11.2022 - 05.2024
Theater Manager
Goodrich Quality Theaters Inc.
07.2008 - 03.2022
On Air Personality, Host
Barry Broadcasting Corporation WBCH Radio 100.1 FM
08.2003 - 07.2008
Broadcast Journalism
Specs Howard School of Media Arts
High School Diploma -
Lapeer High School
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