Gregory Fecich
West Columbia,SC
Summary
Dedicated worker with over 6 years experience preforming preventative and routine maintenance and operating heavy equipment in the manufacturing field. Promoted to Process Lead 3 years ago. Trained 20+ employees on operating equipment and safety protocols.
Overview
16
16
years of professional experience
Work History
Process Lead / Stacker Operator
Georgia Pacific
Prosperity , SC
11.2018 - Current
- Operate equipment including stacker, forklift, and kilns
- Crew leader over stacker and kilns.
- Promote safety of crew and ensure all precautions are taken (Lock, Tag, Verify, PPE, etc.)
- Utilize pre-task cards, safe work permits, and LTV sheets to ensure safety
- Use root cause analysis to identify and prevent issues
- Assist with repairs of chains, motors, and hydraulic systems.
- Perform preventative maintenance
- Manage work orders by utilizing MOE for tracking and requests.
Technical Support Advisor
Transcom
DeRidder , LA
08.2018 - 11.2018
- Isolated technical issues by testing multiple solutions
- Confirm issue and find a solution to enrich the customer experience
- Accurately documented all calls.
- Responded promptly to customer inquiries by effectively utilizing available tools
Assistant Manager
Burger King
Greensburg , PA
06.2017 - 08.2018
- Maintained inventory records using RTI and SICOM
- Resolved customer complaints efficiently and effectively
- Identified areas for improvement in product quality and speed of service
- Ensured appropriate staffing and positioning
- Managed and controlled food and labor expenses in compliance with allocated budget targets
- Contributed to the selection and development of new staff
ROI Specialist
Iron Mountain
Cranberry , PA
06.2016 - 06.2017
- Diagnose and repair technical problems
- Consult and process requests at customer sites
- Organized and prepared medical documents
- Worked with EMR systems such as Epic, Sunrise, and Allscripts.
Inspector/Packer
Du-co Ceramics
Saxonburg , PA
01.2015 - 06.2016
- Verified parts quality by comparing it with customer specifications
- Addressed mechanical problems with kiln and presses
- Demonstrated procedures and protocols to help new staff become proficient in their roles
- Maintained order fulfillment through effective utilization of teamwork and time management skills.
Supervisor
Subway
Cranberry , PA
09.2013 - 01.2015
- Encouraged direct reports to reach productivity, professional, and personal goals
- Managed store inventory and product procurement.
- Monitored and audited cash transactions to maintain financial integrity
- Addressed and mitigated customer concerns in a timely manner
- Analyzed food loss and store profit
Ceramic Sanitation Technician
Springfield Grille
Mars , PA
10.2008 - 01.2015
- Conducted new employee training
- Maintained and elevated workspace enviroment
- Efficiently managed tasks by evaluating their importance
Education
Computer Science -
Penn State University
Erie, PAGeneral Education -
Seneca Valley High School
Harmony, PASkills
- Leadership
- Equipment Operating
- Blueprint Reading
- Root Cause Analysis
- Troubleshooting
- Time Control
- Safety Risk Management
- Preparing Work Permits
Timeline
Process Lead / Stacker Operator
Georgia Pacific
11.2018 - Current
Technical Support Advisor
Transcom
08.2018 - 11.2018
Assistant Manager
Burger King
06.2017 - 08.2018
ROI Specialist
Iron Mountain
06.2016 - 06.2017
Inspector/Packer
Du-co Ceramics
01.2015 - 06.2016
Supervisor
Subway
09.2013 - 01.2015
Ceramic Sanitation Technician
Springfield Grille
10.2008 - 01.2015
Computer Science -
Penn State University
General Education -
Seneca Valley High School
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