Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gregory Fenelon

Carrollton,TX

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

15
15
years of professional experience

Work History

Transactions Specialist II

JP Morgan Chase
10.2018 - Current
  • Conduct thorough research on payment deadlines for Opex 7200, Itran, IBML, and rejects processing, ensuring accurate and timely handling
  • Train new hires on the operation and maintenance of OPEX, IBML, and Itran equipment, ensuring seamless integration into the team
  • Provide comprehensive training to new hires on retail and wholesale processing, ensuring adherence to industry standards
  • Review and meticulously process invoices and sales receipts to guarantee accuracy and compliance
  • Record and reconcile customer payments, including cash, checks, and electronic payments, maintaining precise financial records
  • Test and implement software rollouts to optimize operational efficiency and enhance accuracy
  • Organize and facilitate team building activities, fostering a cohesive and high-performing company culture
  • Execute check negation procedures for retail scannable procedures, ensuring precise invoice balancing
  • Conduct product showcases for customer walkthroughs, highlighting the effective utilization of advanced equipment and technology.


Equipment Operator

Manpower, JP Morgan Chase
09.2016 - 06.2018
  • Operated imaging and extraction equipment, including I-Tran, IBML, OPEX 7200, and OPEX 150, with meticulous attention to detail
  • Ensured accurate accounting of all imaged items through additional processes such as stapling, Quick Stat, and check cataloging
  • Executed remittance processing procedures, maintaining high levels of accuracy and efficiency.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.

Service Assistant, Event Staff

Texas Christian University
10.2008 - 09.2016
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Event setups and breakdown for ballroom and banquette hall events, and university games.
  • Supervised student workers for university events, ensuring smooth operations during university functions.
  • Managed arrangements for food and beverage items, including placement in steam tables, attractive displays, and rack filling.
  • Conducted inspections of supplies for prospective events, verifying quantity and specifications to meet health and safety requirements.
  • Cataloged and maintained records, reports, and documentation for organization events.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.

Education

Southwest High School

Tarrant County College

Skills

  • Financial Transactions
  • Clerical Support
  • Technical Communication
  • Corporate Communications
  • Loyalty Building
  • Leadership
  • Basic Accounting Principles
  • Team Performance Improvement
  • Accounts Payable and Accounts Receivable
  • Microsoft Access
  • Troubleshoot Service Issues
  • Adobe Creative Cloud suites
  • Active listening

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Timeline

Transactions Specialist II

JP Morgan Chase
10.2018 - Current

Equipment Operator

Manpower, JP Morgan Chase
09.2016 - 06.2018

Service Assistant, Event Staff

Texas Christian University
10.2008 - 09.2016

Southwest High School

Tarrant County College

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Gregory Fenelon