Gregory Filep
Assistant General Manager
Clarksville,TN
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Assistant General Manager
Bum Rogers Crabhouse & Tavern
Seaside Park, New Jersey
3 2020 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained our clean and inviting atmosphere within our restaurant by implementing strict cleanliness standards for both staff members and dining area itself.
- Coordinated private events, working closely with clients to ensure their vision was executed flawlessly while maximizing profitability for our restaurant.
- Facilitated effective communication between front-of-house and back-of-house teams, fostering excellent collaborative work environment that led to smoother operations.
- Monitored industry trends, adjusting business strategies as necessary to remain competitive in constantly evolving market.
- Increased sales with targeted marketing promotions and event planning for special occasions.
- Optimized table turnover rates by training staff on efficient service techniques and refining seating arrangements for peak hours.
- Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Managed financial aspects of our business, including budgeting, forecasting, and cost control for optimal profitability
Restaurant Manager
Charlies Pizza
Toms River, New Jersey
06.2014 - 05.2020
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
General Contractor Apprentice
Rossi General Contracting
Toms River, New Jersey
05.2017 - 06.2019
- Assisted in renovations by removing refuse, performing light demolition and painting and installing sheetrock.
- Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Followed instructions and safety protocols while operating machinery and equipment.
- Helped with erecting scaffolding and ladders.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Helped with door and window installations.
- Cleaned and maintained tools, equipment and worksites.
- Managed safe and efficient use of tools and equipment on construction sites.
- Mixed and poured concrete for variety of projects.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Installed drywall, siding and other structural components.
Education
Associate Degree - Business Administration
Ocean County College
Toms River, NJ 05.2015 - 07.2017
Skills
Recipes and menu planning
Food plating and presentation
Performance improvement
Food preparation and safety
Passion for customer satisfaction
Food service background
Inventory control and record keeping
Staff Scheduling
Business Development
Inventory Control
Event Management
Timeline
General Contractor Apprentice
Rossi General Contracting
05.2017 - 06.2019
Associate Degree - Business Administration
Ocean County College
05.2015 - 07.2017
Restaurant Manager
Charlies Pizza
06.2014 - 05.2020
Assistant General Manager
Bum Rogers Crabhouse & Tavern
3 2020 - Current
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