Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Gregory Fodor

Gregory Fodor

Rochester Hills,MI

Summary

Performance-driven Account Director dedicated to closing sales and client retention. Bringing 24 years of sales experience and deep understanding of dealership operations, automotive technology, sales strategies and business development. Proactive team leader, responsible for maintaining and growing a portfolio of over 2100 dealerships. Proven record leading a team, with a strong emphasis on training, goal setting and product knowledge.

Overview

17
17
years of professional experience

Work History

Senior Director of Client Success

Dealerbuilt, Oplogic, iService
Grapevine, TX
05.2023 - Current
  • Streamlined internal processes to enhance team productivity, resulting in improved performance metrics.
  • Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
  • Increased client satisfaction by effectively managing account teams and delivering exceptional service.
  • Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.
  • Mentored junior team members, fostering a collaborative environment that encouraged professional growth.
  • Implemented creative solutions for complex client challenges, resulting in increased customer satisfaction ratings.
  • Secured new business through targeted prospecting efforts, expanding the company''s client base and market share.

Midwest/Northeast Account Director

Elead CRM And CDK Global
Hoffman Estates, IL
12.2013 - 04.2023
  • Maintained deep understanding of client needs and products in order to offer most knowledgeable customer solutions.
  • Managed accounts, to retain existing relationships and continue to grow marketshare.
  • Continually trained and motivated team members to exceed retention and sales targets.
  • Responsible for hiring, onboarding and training of staff.
  • Oversaw team of 15 professionals, servicing over 2100 accounts.
  • Increased revenue by 155% from 2019-2022, through product training and relationship building.
  • Prepared and implemented strategic growth plans for territories based on company goals and expectations.
  • Owned all aspects of sales planning, goal setting and quarterly reviews on my team, while managing accounts for Midwest/Northeast territories.
  • Coordinated weekly staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Customer success manager of the year, 2017 and 2018.

Pre-Owned Sales Manager/F&I Manager

Crestview Cadillac/Mercedes-Benz Of Rochester
Rochester Hills, MI
04.2007 - 12.2013
  • Achieved sales growth in both profit and unit count, 6 consecutive years.
  • Responsible for choosing lenders and meeting auto groups finance goals.
  • Increased finance revenue by 120%
  • Maintained up-to-date knowledge of all competitor products and pricing in market served.
  • Held one-on-one meetings with sales associates to identify selling hurdles and offered insight into best strategies.
  • Tasked with appraising, as well as buying all pre-owned inventory for our group.
  • Conduct training on product knowledge, market trends and vehicle presentation.

Education

Some College - Sales And Marketing

Michigan State University
East Lansing, MI
05.1997

Skills

  • Retail Knowledge
  • Client Base Retention
  • Budgeting and Expenditures
  • Team Recruiting and Training
  • Sales Quota Management
  • Territory Growth and Management
  • Client Presentations
  • Performance Strategies
  • Dealership CRM and DMS
  • Customer Needs Assessments
  • Sales Statistics Analysis
  • Interdepartmental Collaboration

Timeline

Senior Director of Client Success

Dealerbuilt, Oplogic, iService
05.2023 - Current

Midwest/Northeast Account Director

Elead CRM And CDK Global
12.2013 - 04.2023

Pre-Owned Sales Manager/F&I Manager

Crestview Cadillac/Mercedes-Benz Of Rochester
04.2007 - 12.2013

Some College - Sales And Marketing

Michigan State University

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Gregory Fodor