Gregory Foy II
Noblesville,IN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
Field Operations Manager
DPF Solutions
Jacksboro, TN
11.2019 - 04.2024
- Ran the daily operations of the company, including the following:
- Logistical strategies.
- Testing and diagnosis of customer equipment.
- Upselling of materials and services to new and existing customers.
- Overseen accounts receivable and collections activities.
Quality Extrusion Operator
Sekisui Voltek
Coldwater, MI
06.2018 - 11.2019
- Operated multiple plastic extrusion machines to produce several medical-grade foam products.
- Performed hourly quality checks to ensure specific standards were adhered to.
- Collaborated with the engineering team during the foaming process to maintain low waste and keep with SOP standards.
- Performed end-of-roll quality density and thickness tests using micrometers and other various tools to ensure quality.
- Completed first aid training per company guidelines.
Order Selector
Kroger/Walmart
GasCity, IN
08.2014 - 07.2018
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Inspected product for damages or defects before placing them into containers.
- Ensured that all safety protocols were followed while operating material handling equipment.
Collections Team Lead
FORUM Credit Union
Fishers, IN
05.2011 - 05.2014
- Developed strategies to improve the overall effectiveness of the collections process.
- Provided training and coaching to new employees in collections procedures and techniques.
- Monitored daily performance metrics and provided feedback to staff on their progress.
- Conducted regular reviews with team members to ensure quality assurance standards were met.
- Resolved customer disputes and escalated issues as needed to management.
- Reviewed delinquent accounts for potential legal action if necessary.
- Overseen our repo program
Education
High School Diploma -
Eastbrook High
Marion, IN05-1992
Skills
- Program leadership
- KPI tracking
- Operational efficiency
- Operational planning
- Strategic planning
- Workflow planning
- Team building
- Team supervision
- Logistics management
- Inventory tracking
- Contractor management
- Dispatch supervision
- Program management
Timeline
Field Operations Manager
DPF Solutions
11.2019 - 04.2024
Quality Extrusion Operator
Sekisui Voltek
06.2018 - 11.2019
Order Selector
Kroger/Walmart
08.2014 - 07.2018
Collections Team Lead
FORUM Credit Union
05.2011 - 05.2014
High School Diploma -
Eastbrook High
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