Gregory Francisco
Laveen,AZ
Summary
driven C Store Manager, skilled in store operations management and customer service. Proven leader with strong multitasking abilities, fostering a positive team environment while ensuring compliance with safety regulations. Utilizes strategic thinking to optimize store performance and enhance customer experience. Knowledge of inventory control and staff development to ensure smooth operations.
Professional retail service with proven ability to lead and motivate teams to exceed goals. Skilled in customer service, and staff training. Known for adaptability and effective problem-solving in fast-paced environments. Strong focus on collaboration and achieving results.
Overview
13
13
years of professional experience
Work History
C Store Manager
Gila River Business Enterprises
01.2018 - 03.2023
- Monitored financial performance indicators to uphold fiscal responsibility and exceed budgetary goals.
- Negotiated improved deals with suppliers, enhancing profit margins.
- Ensured compliance with company policies, safety regulations, and industry standards in all aspects of store management.
- Conducted regular inspections to maintain facility cleanliness and promptly address issues.
- Ensured compliance with company policies, safety regulations, and industry standards in store management.
- Created a welcoming store atmosphere that encouraged customer loyalty while showcasing merchandise effectively.
- Managed inventory levels for optimal turnover, reducing waste and improving product availability.
Groundskeeper
Self-employeed
01.2014 - 03.2016
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- keep up curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Tech 1 Golf Course Maintenance (Grounds Keeper)
Oakwood Golf Course Sun Lakes, Az
04.2011 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Representative
Lowes Home Improvment
03.2010 - 04.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher positive feedback from clients.
Education
Certificates
Laveen, AZ01-2025
GED -
Maricopa Community Colleges, South Mountain Community Coll
Phoenix, AZ09-2005
Skills
- Store operations management
- Team leadership
- Task delegation
- Employee scheduling
- Customer service
- Friendly and positive
- Multitasking and organization
- Problem-solving
Timeline
C Store Manager
Gila River Business Enterprises
01.2018 - 03.2023
Groundskeeper
Self-employeed
01.2014 - 03.2016
Tech 1 Golf Course Maintenance (Grounds Keeper)
Oakwood Golf Course Sun Lakes, Az
04.2011 - 03.2014
Customer Service Representative
Lowes Home Improvment
03.2010 - 04.2011
Certificates
GED -
Maricopa Community Colleges, South Mountain Community Coll
Similar Profiles
Megan KnoxMegan Knox
Poker Dealer/Cashier/Dual Rate Shift Manager at Gila River Gaming Enterprises Inc.Poker Dealer/Cashier/Dual Rate Shift Manager at Gila River Gaming Enterprises Inc.
Jessica McKennyJessica McKenny
CORPORATE DIRECTOR OF DATABASE / MARKETING ANALYST at GILA RIVER GAMING ENTERPRISESCORPORATE DIRECTOR OF DATABASE / MARKETING ANALYST at GILA RIVER GAMING ENTERPRISES
Jeremy KuhnJeremy Kuhn
Dual Rate Floor Supervisor/Poker Dealer at Gila River Gaming Enterprises Inc.Dual Rate Floor Supervisor/Poker Dealer at Gila River Gaming Enterprises Inc.
Jesus CastroJesus Castro
Electrician at AMSElectrician at AMS
Ahtziri OrtizAhtziri Ortiz
Officer; Financial Data and Reporting Ops Rep at Bank of AmericaOfficer; Financial Data and Reporting Ops Rep at Bank of America