Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Gregory Freemont

Senior Sales Associate
Gladstone,OR

Summary

Experienced sales and service professional passionate about unlocking insights to solve real-world business challenges. I've applied my analytical skills in various sectors, from improving automotive inventory to driving sales in retail and optimizing financial processes. In addition, my background with account management has given me the experience to foster trust and long-term relationships needed for retention and customer loyalty. I am also familiar with CRM software through Salesforce and other tools required to track client interactions which allows me to analyze and managing accounts efficiently.

Overview

21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Vehicle Condition Inspector

Floorplan Xpress
10.2023 - 04.2025
  • Performed routine inspections and maintenance checks on vehicles to identify any issues or potential problems
  • Maintained a clean driving record with zero accidents or traffic violations
  • Served as a reliable point of contact, analyzing inquiry trends to identify common customer pain points and communicating these insights to management for potential process improvements.
  • Coordinated with team members for effective communication on daily tasks and route planning
  • Monitored existing loan portfolios to identify early warning signs of deteriorating credit quality or potential defaults, requiring analysis of financial data and loan performance metrics.

Sales and Service Specialist

Firestone Complete Auto Care
12.2019 - 08.2023
  • Reorganized tire inventory layout, increasing storage capacity by 12% and streamlining retrieval processes, contributing to a 36% improvement in service efficiency.
  • Advise and sell automotive services and tires making proper recommendations based on the customer's preferences and needs, often requiring an assessment of vehicle history and service records.
  • Weekly Inventory Control: Shipping, receiving, unloading and restocking tires and automotive parts, maintaining accurate inventory records and identifying discrepancies through data comparison.
  • Open or close retail operations: Cash handling, bill paying, and maintenance of all commercial accounts.

Manager on Duty

Mattress Firm
09.2016 - 07.2019
  • Greeted customers in a friendly unassuming manner which resulted in a 66% chance of less resistance to the buying process and a 2% chance of product return.
  • Consistently exceeded personal sales targets, earning district-wide recognition multiple times and contributing to a 18 % increase in overall store sales during recognition periods.
  • Demonstrated flexibility and reliability by accepting work assignments at various locations ranging from Vancouver to Woodburn and Gresham to Hillsboro on short notice to ensure store coverage.
  • Managed and maintained all aspects of the retail environment from the presentation of the showroom to maintenance of the restrooms.

Auto Valuations Specialist (Call Center)

Audatex - AudaExplore
01.2007 - 06.2016
  • Evaluated vehicle information for accuracy in equipment, pre- loss condition, mileage, and value, ensuring data integrity for accurate valuations.
  • Educated customers on how to use company systems, complete forms and obtain desired services.
  • Coached total loss adjusters of what to say to counter the push back from policyholders during the valuation presentation.
  • Created detailed notes of customer interactions so as to track requests, document issues, and keep track of solutions offered.

Finance & Insurance Manager (Contracts Administrator)

Premier Auto Group
02.2006 - 12.2006
  • Developed and maintained relationships with 14 local and regional lenders.
  • Managed the deal from the closing 'handshake' to the completion of the credit and paperwork process averaging between 40-50 deals every month.
  • Structured and negotiated profitable financing deals for both high risk and creditworthy clients averaging $1600 gross profit per deal.
  • Evaluated automobile purchase and contract information and prepared the necessary documents to finalize the transaction ensuring all contracts were compliant with all state and federal laws.

Assistant Sales Manager (Sales Management / Supervisor)

Premier Auto Group
08.2004 - 02.2006
  • Appraised trade in's, evaluated credit reports, negotiated, and closed vehicle purchase agreements.
  • Assisted with recruiting, training, and developing of all new salespeople on product knowledge and sales techniques.
  • Adjusted sales strategies by monitoring consumer buying trends, competitor actions, and market conditions to achieve sales goals.
  • Conducted 'sales huddles' with my 5-person team that focused on creative solutions that would convert a customer into a buyer.

Education

Bachelor of Sciences - Economics

Portland State University
Portland, OR
09.1986 - 06.1990

Skills

  • Inspection Reporting
  • Account Management
  • Customer Service
  • Business Development
  • Project Management
  • Sales Management
  • Process Improvement
  • Forecasting
  • Financial Analysis
  • Business Analysis
  • Negotiation
  • Inside Sales

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Vehicle Condition Inspector

Floorplan Xpress
10.2023 - 04.2025

Sales and Service Specialist

Firestone Complete Auto Care
12.2019 - 08.2023

Manager on Duty

Mattress Firm
09.2016 - 07.2019

Auto Valuations Specialist (Call Center)

Audatex - AudaExplore
01.2007 - 06.2016

Finance & Insurance Manager (Contracts Administrator)

Premier Auto Group
02.2006 - 12.2006

Assistant Sales Manager (Sales Management / Supervisor)

Premier Auto Group
08.2004 - 02.2006

Bachelor of Sciences - Economics

Portland State University
09.1986 - 06.1990

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Gregory FreemontSenior Sales Associate
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