Gregory Garcia

Ensured the safety, function, and appearance of City of Albuquerque owned facilities such the Art Museum, Signalized Traffic Intersections, Albuquerque Parking System and the Runway side of the International Sunport. This was accomplished by:

* Actively participating within a team to identify the scope of the specific task at hand, ensure a safe area for the public and work area, communicate with outside entities to obtain the proper clearances for the work such as emergency utility line locates, barricades, vendor assistance for material acquisition and/or contractor assistance for specialized work or warranty obligations.

* Communication via two way radio was utilized to communicate with other city personnel in heavy equipment or offsite and with outside entities such as the Federal Aviation Administration (FAA) while at the Sunport.

* Familiar with and can operate all common hand tools, small motorized equipment such as, jack hammers, small mowers, augers, pumps, air compressors, generators, drills, gas or electric cutting equipment.

* Current CDL-A driver's license holder and can operate dump truck-trailer combos, sweepers and brooms, snow plows, bucket trucks, skids with various attachments, backhoes, loaders, and other large equipment with air brakes and Power Take Off (PTO) capabilities.

Worked as a team to ensure exceptional customer service by making and delivering food orders to customers within our designated delivery service area.

* Provided exceptional customer service by talking with customers and taking their food orders by phone, in person or through the mobile app., asking pertinent questions in regards to their food needs and any specials or combinations would best suite them.

* Handled payments by accepting cash, credit card and ensuring proper change, balancing a cash drawer and creating accurate cash drops.

* Delivered food orders within our area, adhering to all driving laws and arriving as prompt as possible.

* Kept the store functional by preparing food and other consumable items, making food to order as it was ordered, and continuous cleaning to ensure the best possible sanitary conditions.

Operated in a customer service capacity taking orders for packaging material for companies throughout the metro area and Northern New Mexico. These orders were received and entered by phone, email, fax, in person, and release schedules.

* Communication was important to determine the exact specification of the materials and quantity the customer needed and to explore any other options which may have been better or more cost effective.

* Use of a Microsoft based computer system with company specific software was utilized to determine, stock, availability, delivery time and price.

* Communication was important to determine the exact specification of the materials and quantity the customer needed and to explore any other options which may have been better or more cost effective.

* My natural customer service ability led to the creation of a new position within the company to develop additional business which I operated in.

Served as a Administrative Technician at the Naval Medical Clinic in Quantico, VA and also deployed aboard the hospital ship USNS Comfort which was home ported in Baltimore MD and operated primarily in the Atlantic Ocean.

* Responsible for payroll and personnel documents for over 500 Officer and Enlisted personnel.

* Served as the dispatcher for a Basic Life Support (BLS) ambulatory service the clinic offered. Here I would log times of the service call from initial fire department request, to arrival and transport times. Communication was kept via two way radio and secure land line.

* Called ahead to receiving entities such as area hospitals to ensure proper receipt of transport.

* Answered phone calls from the public regarding the Clinic's services and various other questions and transferring calls as necessary or looking up information from various sources.