Gregory Gehl
Elkland,Pa
Summary
Dynamic In Home Consultant at Lowe's Home Improvement with a strong technical aptitude and proven sales strategy development skills. Expert in guiding clients through complex transactions while enhancing team performance. Successfully trained new consultants, ensuring high-quality service and effective objection handling, leading to increased client satisfaction and loyalty.
Overview
20
20
years of professional experience
Work History
In Home Consultant
Lowes Home Improvment
Elmira, NY
06.2014 - 02.2025
- Facilitated smooth transactions by guiding clients through paperwork processes and liaising with internal departments for timely execution of contracts.
- Stayed informed about industry trends and emerging technologies to provide up-to-date guidance during consultations.
- Trained new consultants on company policies and best practices, ensuring consistent quality of service.
- Assisted clients in making informed decisions by providing expert advice on product features, benefits, and comparisons.
- Optimized resource allocation by analyzing territory data and strategically planning daily routes to minimize travel time between appointments.
- Implemented time management strategies to optimize scheduling and maximize client visits per day.
- Developed customized presentations for each consultation, highlighting relevant products and services based on clients'' needs.
- Conducted follow-up appointments to monitor progress, address concerns, and adjust plans as needed.
- Identified clients'' needs through active listening and comprehensive assessments, resulting in targeted recommendations.
- Exceeded sales targets consistently by employing effective consultative selling techniques during in-home visits.
- Demonstrated adaptability when faced with last-minute schedule changes, maintaining a high level of productivity and customer satisfaction.
- Built strong rapport with clients, fostering trust and long-term relationships.
- Enhanced client satisfaction by conducting thorough in-home consultations and providing tailored solutions.
- Resolved customer issues promptly, ensuring satisfaction while adhering to company guidelines and maintaining professionalism at all times.
- Built relationships with product manufacturers and vendors of related products and services to cultivate referral network.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Contributed to sales meetings and presented trends and market insights to sales team leaders and members to encourage implementation of successful techniques and propel team forwards.
- Attracted customers and generated sales using promotional materials.
- Stayed current on product specs and prices and accurately updated display product literature.
Sales Manager
Pembrook Pines Media
Main St Olean, NY
05.2010 - 06.2015
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Expanded market share by identifying and penetrating untapped markets.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Sales Manager
Backyard Broadcasting
College Avenue, Elmira, NY
08.2005 - 04.2010
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Education
Associates - Business Administration
SUNY Delhi
Delhi, NY05.1980
Skills
- Technical aptitude
- Deal closing
- Objection handling
- Social media marketing
- Sales strategy development
- Territory management
- Sales funnel management
- Teamwork
Problem-solving
Timeline
In Home Consultant
Lowes Home Improvment
06.2014 - 02.2025
Sales Manager
Pembrook Pines Media
05.2010 - 06.2015
Sales Manager
Backyard Broadcasting
08.2005 - 04.2010
Associates - Business Administration
SUNY Delhi