Experienced Master Chief Petty Officer retired from the United States Coast Guard and currently working as a Federal Contractor. Skilled in programmatic and project management, I have a proven track record of enhancing tasks and processes to increase productivity and revenue. I am adept at utilizing communication tools to provide constructive solutions and regular progress updates. Collaborating with diverse teams across various platforms is second nature to me, and I consistently achieve common goals. My adaptability, inquisitiveness, and ability to objectively balance facts, research data, and input from others make me an effective team player. With extensive experience in USCG Aviation Programs and Federal Contracts within the Department of Veterans Affairs, I am well-equipped to excel in any role. Additionally, I possess expertise in data entry, sorting, and analysis using Excel, as well as mastery of the Microsoft Office suite including PowerPoint presentations, word processing, and Outlook communications.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager/Project Manager
U.S. Diversified Contracting Services Inc.
161 Lake Shore Rd, Saint David ME, 04773
05.2023 - Current
Shepherds the daily company operations of construction services to support interior and exterior cemetery improvements and expansions for National Cemetery Administration (NCA) Maintenance and Repair (M&R), Non-recurring Maintenance (NRM), and Mini-Minor (MM) construction projects within the NCA’s five divisional geographic boundaries.
Oversees annual $8 Million portfolio of construction services to cemetery buildings and structures that includes new work, additions, alterations, maintenance, and repairs defined under North American Industry Classification System (NAICS) code236220.
Administers Quality Control Program, implementing a thorough three-phase quality control process to proactively identify and address potential issues and reduce risk of modifications, change orders, and increased cost to the NCA.
Communicates with vendors for status on deliveries and contracting actions to track program schedule, risks and milestones.
Responsible for processing of Contract Deliverable Requirements, tracking of Definable Features of Work due dates and deliveries from subcontractors; ensures Product Data Transmittal is complete and submitted to NCA in adherence to contract timelines.
Produces Project Status Review briefs for NCA Contracting Officers, Project Engineers, and on-site Contracting Officer’s Representatives (COR).
Updates Organizational Charts, Weekly Reports, Action Items, and project Health and Safety Plans.
Facilitates multiple projects simultaneously, ensuring each is completed on time, within budget, and to the highest standards of quality.
Fosters strong relationships with local subcontractors and suppliers, ensuring that materials and labor are readily available as needed.
Manages budget implementations, employee reviews, training, schedules, and contract negotiations.
Manages a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Aircrew Program Manager, Office of Aviation Forces CG-711
United States Coast Guard
Coast Guard Headquarters, Washington, DC
07.2021 - 08.2023
Managed diverse portfolio of 96 Coast Guard advanced aviation training courses including oversight of 4,696 training quotas and eight million dollars in annual travel funds.
Promulgated nine aircrew upgrade syllabi to align with Service requirements.
Expanded use of commercial Hoist Training Program leveraging state-of-the-art simulators and virtual reality environments, enhanced operator effectiveness and reduced costly in-aircraft training.
Senior representative of 3K enlisted personnel.
Enlisted advisor to Commandant, Chief of Aviation Forces.
Coordinated and scheduled general and flight-specific training required for Coast Guard Base National Capital Region aviation personnel.
Administered pilot and aircrew requirements for the organization’s aviation enterprise; liaison for all multi-service training courses and civilian contractors.
Established strong relationships with key stakeholders from ten Department of Defense facilities, ensuring support for program initiatives.
Supervised administrative and daily program operations, complying with policies and regulations.
Department Leading Chief Petty Officer
United States Coast Gaurd
Coast Guard Air Station North Bend, OR
07.2018 - 07.2021
Provided guidance on career development opportunities for subordinates, contributing to their professional advancement.
Collaborated with other departments on joint initiatives supporting organizational goals.
Leveraged technical expertise to troubleshoot complex equipment issues, minimizing downtime during operations.
Improved leadership skills by conducting training sessions and mentoring junior personnel.
Cultivated a positive work culture that fostered teamwork and increased job satisfaction among crew members.
Established an open-door policy for addressing concerns or conflicts within the department promptly and fairly.
Developed and executed annual training plans, ensuring readiness of personnel for mission-critical tasks.
Championed safety protocols within the department, reducing accidents and promoting a safe working environment.
Coordinated cross-departmental efforts, fostering collaboration and improving project outcomes.
Spearheaded process improvements that increased efficiency while maintaining strict adherence to regulations and guidelines.
Led critical missions successfully through thorough planning and execution strategies.
Delivered comprehensive briefings to senior leadership on department progress, challenges faced, and proposed solutions.
Organized recognition events celebrating individual achievements within the department.
Optimized work schedules, balancing workload and maintaining high morale among team members.
Evaluated employee performance, providing constructive feedback to promote professional growth.
Enhanced team communication with regular meetings and clear expectations, boosting overall productivity.
Managed department resources for optimal use, resulting in enhanced operational efficiency.
Upheld code of conduct and maintained professionalism in stressful situations.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Trained in conflict resolution among subordinates, equals and superiors.
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Worked weekends and long hours in deployed locations to complete aircraft maintenance and in-flight operational taskings.
Rated job performance for sixty subordinates providing timely and effective feedback.
Chief Petty Officer
United States Coast Guard
Coast Guard Air Station Cape Cod, MA
07.2014 - 07.2018
Managed hourly and calendar aircraft maintenance program for four rotary-winged assets.
Led eight to fourteen-person teams of technicians in scheduled and corrective action of electrical, structural, hydraulic, pneumatic, gas turbine, rotor drive transmission, and flight control aircraft systems.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Bay High School
Panama City, FL
06-1998
General Studies
University of South Alabama
Mobile, AL
Aviation Management
Embry-Riddle Aeronautical University
Daytona Beach, FL
Business Communication
Spring Hill College
Mobile, AL
Organizational Leadership
Chief Petty Officer Academy
Petaluma, CA
02-2015
Skills
Proficient in Adobe Acrobat and Microsoft Office Suite
Database Management: Oracle
Leadership Development
Problem resolution
Operations management
Verbal and written communication
Staff training and development
Administrative skills
Team training and development
Schedule management
Labor cost controls
Process improvements
Deadline oriented
Strategic planning
Performance improvement
Vendor relationships
Employee development
Project management
Consistently meet goals
Exceptional interpersonal communication
Staffing
Performance evaluations
Workflow planning
Purchasing
Interpersonal skills
Performance analysis
Operations oversight
Project planning
Organizational development
Quality management
Team oversight
Risk Analysis Expertise
Risk Assessment Strategies
Human resources management
Contract negotiations
Change implementation
Safety procedures
Operational efficiency
Task delegation
Innovation and creativity
Mentoring and coaching
Workforce planning
Meeting facilitation
Attention to detail
Problem-solving abilities
Works Well Under Pressure
Excellent communication
Organizational skills
Team collaboration
Team leadership
Adaptability and flexibility
Decision-making
Briefing leadership
Assessing risks
Maintaining equipment
Aircraft maintenance
Task prioritization
Analytical thinking
Operational planning
Conflict resolution
Mechanical aptitude
Quality assurance procedures
Corrosion control techniques
Safety compliance awareness
Quality inspection
Fuel system maintenance
Flight control systems
Precision maintenance
Electrical systems proficiency
Environmental control systems
Composite materials experience
Ground support equipment operation
Blueprint and schematic reading
Structural repair techniques
Advanced tool usage
Non-destructive testing
Hydraulic systems
Propulsion systems
Pneumatic systems
Aircraft system testing
Maintenance records
Work order documentation
Reading technical manuals
Diagnosing problems
Preventive Maintenance
Troubleshooting and repair
Removing parts
Troubleshooting issues
Engine repair
Quality control
Servicing systems
Installing equipment
Electrical system maintenance
Wiring diagram interpretation
Interpreting technical documentation
Certification
Adult and Pediatric First Aid/CPR/AED | Hollywood CPR and First Aid, Hollywood, MD
Completed23 April2022 | Valid until23 April2024
Awards
2021 | KBR Certification of Appreciation, 2019 | KBR Certificate of Appreciation, 2017 -2020 | UMGC Dean’s List, 2016 -2020 | UMGC Completion Scholarship Recipient, 2015 | Old Line Bank Business Program Academic Scholarship Recipient
Affiliations
University of Maryland Global Campus Alumni Association | Since2020
Alpha Sigma Lambda Honors Society, Tau Chapter, UMGC | Since2018
College of Southern Maryland Alumni Association | Since2016
Training
2023 | DoD365: Collaborate Inclusively with Microsoft Teams; KBR Export Compliance – Government Solutions Supplemental Export Compliance Training
DoD Operations Security Campaign Mandatory Courses: OPSEC Awareness for Military Members, DoD Employees and Contractors; Unauthorized Disclosure of Classified Information for DoD and Industry; Insider Threat Awareness; Introduction to Information Security
NAVAIR: Foreign Disclosure and Technology Transfer (CPM-IFT-100); Sanitization Workshop (CPM-ISA-200); Getting Started with Microsoft Teams (CITCS-OFF-301)
2019 | KBR Code of Business Conduct Ethics Training;2019-2020 Annual Security Training for Cleared Employees; Technology Control Plan Briefing
2018 | Align Improve Manage (AIM) Talent Reward Training: Challenge Your Assumptions to Avoid Confirmation Bias; Managing for Rapid Change and Uncertainty; Getting Present; Workplace Security Awareness; Active Listening Skills for Professionals; IT Security Awareness
2017 |2018-2019 Security Training; North Atlantic Treaty Organization (NATO) Debriefing; Defensive Courier Briefing; TCP Briefing; Compliance with DFAR252.204.7012;2017-2018 Security Briefing; Ethics Training;2017 Time Reporting Training; Quality Management System Training; IT Security Training;2016 Security Briefing; Classified Information Nondisclosure Agreement Briefing; Defensive and Threat Awareness Briefing; Marking Classified Material Briefing; Wyle Security Handbook Briefing; Basic Export Compliance Training; Reporting International Travel
Name selected to facilitate Associate Safety Committee meetings.
Conducted safety inspections and assessed potential risks throughout facility to establish compliance as mandated by Occupational Safety and Health Administration (OSHA) directives
Utilized OSHA300 series forms to summarize job-related injuries and illnesses
Prepared technical documentation to assist injured employees needing to obtain documentation required to secure benefits through Department of Labor (DOL) claim procedures
Wrote agenda for monthly safety group meeting and captured meeting minutes with attention to details of decisions made, meeting accomplishments, benchmarks reached, and identified next steps/action items for future meetings
Monitored incremental progress of committee implemented safety program initiatives designed to reduce injury via analyzation of workers comp statistics and monthly cost reports
Analyzed cost data from Workers Compensation Insurance claims in presentation format for leadership review
Talent Acquisition Management
Employed agency-specific, online career portals, and other recruitment strategies to hire top candidates for targeted positions in support of management’s goal to attract/attain highest level of qualified and performance driven workforce available to meet both short-term and long-range personnel needs.
Facilitated briefings, meetings, and interviews among staffers and company designated proxies in well-lit, temperature-controlled, handicapped accessible environment designed to allow for maximum information retention
Conducted new-hire orientations & on-boardings utilizing A/V equipment and Power Point to present information session
Edited and updated textual and graphic slide content as needed to reflect changes in org chart or company policies
Timeline
General Manager/Project Manager
U.S. Diversified Contracting Services Inc.
05.2023 - Current
Aircrew Program Manager, Office of Aviation Forces CG-711