Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gregory Gumbs

Jacksonville,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

DHL
08.2022 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Construction Worker

ABC Construction
02.2021 - 07.2022
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Operated forklifts and boom lifts to complete various tasks.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.

Cashier/Crew Member

Taco Bell
01.2023 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by efficiently processing take-out orders and ensuring order accuracy.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
  • Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.

Education

High School Diploma -

Charlotte Amalie High School
Saint Thomas, VI
05.2021

Skills

  • Customer Service
  • Cash Handling
  • Written and verbal communication
  • Work Ethic and Integrity
  • Patience and Empathy
  • Power Tool Operation
  • Team Collaboration
  • Carpentry Expertise
  • Bi-lingual in Spanish and English
  • Problem-Solving

Certification

  • JOB CORPS Training - 2019-2021
  • MAINTENANCE License - 2019

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/Crew Member

Taco Bell
01.2023 - Current

Delivery Driver

DHL
08.2022 - 01.2023

Construction Worker

ABC Construction
02.2021 - 07.2022

High School Diploma -

Charlotte Amalie High School

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Gregory Gumbs