Gregory Hammond
Beulah,CO
Summary
Servant leader and meticulous Operations Manager with 15+ years of experience in Distribution Networks and Program Management. Effective communicator providing exceptional customer service. Utilizes a collaborative approach to team building, implementing industry best practices. Successfully leads teams of 10-24 individuals in a dynamic, fast-paced environment. Demonstrates expertise in managing assets, property, and equipment while consistently meeting executive leadership expectations. Possesses superior talent acquisition skills and market analysis acumen. Recognized with multiple awards for outstanding performance and professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
United States Army
10.2011 - 07.2022
- Supervised employees in day-to-day operations, market analysis, sales, and presentations
- Maintained accountability for all equipment & property
- Coordinated quarterly and annual professional development training sessions for staff that included coaching, one-on-one mentoring, and counseling, resulting in the workgroup being recognized as team of the quarter
- Planned and administered an internal audit using project management concepts
- Established work breakdown structures and timelines, forecasted resources, and supervised the completion of projects
- Enforced Equal Employment Opportunity policies and Sexual Harassment Assault Response Prevention policies
- Drove growth by identifying new market opportunities and developing targeted sales strategies.
- Continuously assessed emerging trends in operations management along with best practices to make informed recommendations for future enhancements.
Human Resources/Senior Recruiter
United States Army
10.2011 - 07.2022
- Operated and maintained applicant tracking and candidate management systems. Resulting in a 100% completion rate
- Revamped operating procedures for the work group which increased production by 20% from the previous year
- Conducted briefings for the executive team that identified negative trends and instituted corrective actions that reduced incidents
- Developed relationships with community leaders, high schools, and local colleges.
- Organized a golf tournament that raised $225,000 for local veterans' organizations
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings. Increased market share by 32% from the previous year
Human Resources/Recruiter
United States Army
10.2011 - 07.2022
- Processed over 1,200 applicants annually, reviewed program eligibility, and counseled applicants on available benefits packages
- Initiated background investigations on applicants which ensured eligibility for programs; ensure that collected information was secured under HIPPA
- Improved marketing efficiency with hands-on management of an integrated marketing plan, including internet advertising, social media channels, data mining, and establishing relationships with local community groups. Station finished #1 out of 26 in the Denver Recruiting Battalion
- Maintained a thorough understanding and knowledge of hiring practices, recruitment strategies, and staffing industry trends. Finished #1 out of 53 recruiters in the Denver Recruiting Battalion
Operations Manager
United States Army
10.2011 - 07.2022
- Supervised, trained, evaluated, and directed daily activities of employees
- Scheduled preventative maintenance on equipment
- Conducted spot-checks of equipment operation and repairs which ensured water was properly purified
- Provided operational training to a cross-functional group of personnel during exercises, resulting in 100% mission accomplishment
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Master of Science - Sports Management, Concentration in Sports Business Leadership
American Military University
Charles Town, WV04.2025
Bachelor of Science - Sports Management
American Military University
Charles Town, WV04.2024
Skills
- Collaborative
- Policy Implementation
- Interpersonal Skills
- Database Management
- Staff Development
- Project Management
- Operations Management
- Critical Thinking
- Customer Service
- Productivity Improvement
- Public Speaking
- Strategic Planning
Accomplishments
Received Battle Field Promotion in recognition of extraordinary performance of duties while serving in combat conditions in 2013.
Certification
Senior Demonstrated Logistician
National Society of Leadership and Success
Timeline
Senior Operations Manager
United States Army
10.2011 - 07.2022
Human Resources/Senior Recruiter
United States Army
10.2011 - 07.2022
Human Resources/Recruiter
United States Army
10.2011 - 07.2022
Operations Manager
United States Army
10.2011 - 07.2022
Master of Science - Sports Management, Concentration in Sports Business Leadership
American Military University
Bachelor of Science - Sports Management
American Military University
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