Gregory Harris
Longview,TX
Summary
Dynamic warehouse associate with proven success at Impact Property Solutions, enhancing efficiency through strategic organization and meticulous quality checks. Skilled in package handling and proficient in material handling equipment, I excel in fast-paced environments, ensuring timely order fulfillment while fostering teamwork and safety. Committed to continuous improvement and operational excellence.
Professional warehouse associate with keen focus on efficient inbound and outbound operations. Strong skills in inventory management, order fulfillment, and quality control. Dependable team player adaptable to changing needs and dedicated to achieving results. Known for maintaining high standards and ensuring smooth workflow in fast-paced environment.
Warehouse professional prepared for all aspects of warehouse logistics. Valuable experience in handling inventory control, shipping, and receiving. Known for strong collaboration with team members and reliability in adapting to dynamic environments. Demonstrates key skills in organization, time management, and safety compliance.
Overview
11
11
years of professional experience
Work History
Inbound and Outbound Warehouse Associate
Impact Property Solutions
08.2024 - 05.2025
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
- Maximized space usage within racking systems using strategic organization methods.
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
- Achieved timely order fulfillment by coordinating efforts among picking, packing, staging, loading, labeling tasks based on priority deadlines.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Monitored stock levels of products and materials and notified management of needs.
Detention Officer
Smith County Sheriff's Office
07.2023 - 08.2024
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Detention Officer
Gregg County Sheriff's Office
09.2020 - 03.2023
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Investigated and responded to incidents of inmate misconduct.
- Administered drug tests to inmates.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Processed inmates by taking photographs and fingerprints.
- Responded promptly to emergency situations and provided medical aid.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Restrained juvenile inmates when disturbances required physical intervention.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Coordinated with other law enforcement personnel to exchange information.
- Interviewed inmates to obtain information and evidence.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Provided assistance and guidance to inmates regarding daily activities.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Streamlined inmate check-in and processing, ensuring accurate documentation and efficient handling.
- Strengthened community relations by participating in outreach programs.
- Improved team coordination by leading training sessions on crisis management techniques.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Regularly conducted security and sanitation checks.
- Verified identification using specialized databases and methods such as fingerprinting.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Processed visitors and attorneys arriving to see prisoners.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Supervised and controlled behavior of [Number] inmates.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Provided counseling and guidance to inmates to boost wellbeing.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
- Supported internal investigations into potential policy violations or criminal activity within the detention center environment.
- Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
- Fostered safer environment, conducting regular safety drills and emergency response exercises.
- Enhanced communication with law enforcement agencies for smoother transfer and release processes.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Provided safety for staff and detainees, maintaining constant surveillance and immediate response protocols.
- Increased staff morale and cohesion by organizing team-building activities.
- Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
- Implemented new technology solutions to improve monitoring and surveillance capabilities.
- Bolstered inmate rehabilitation, facilitating access to educational and vocational programs.
- Enhanced security measures by conducting thorough searches and inspections.
- Promoted culture of respect and dignity, enforcing anti-discrimination policies among inmates and staff.
- Contributed to team effectiveness, sharing knowledge and experience during staff meetings.
- Assisted in development of operational policies to enhance facility security and efficiency.
- Reduced response times to incidents, establishing clear protocols and regular drills.
- Ensured compliance with legal standards, meticulously documenting incidents and daily activities.
- Optimized record-keeping procedures for improved tracking of inmate progress and facility operations.
- Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
- Reduced contraband incidents with meticulous cell inspections.
QA/QC Welding Inspector
Trinity Industries, Inc.
08.2018 - 07.2020
- Mitigated risk exposure for potential legal disputes or claims related to poor weld quality by ensuring thorough documentation and adherence to industry regulations.
- Maintained a safe work environment with thorough inspections of welding equipment and adherence to safety protocols.
- Promoted continuous improvement within the organization through active participation in internal audits and process reviews related to welding operations.
- Expedited project completion by promptly coordinating with other inspectors, supervisors, and managers on necessary adjustments or improvements based on inspection findings.
Parts Specialist
FTS International Services
01.2014 - 07.2018
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Adhered to company guidelines for performance and compliance.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Maintained extensive understanding of common problems and methods for repair.
- Maintained clean and neat parts counter and sales floor.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
- Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Increased store revenue by cross-selling products and upselling services to customers.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
Education
GED -
Van Buren Adult Education
Van Buren, ARSkills
- Package handling
- Warehouse safety
- Order picking
- Shipping and receiving
- Pallet jack handling
- Warehouse organization
- Lifting techniques
- Stock replenishment
- Material handling equipment
- Loading and unloading
- Efficient multitasking
- Handheld scanner operation
- Barcode scanning
- Load and unload trucks
Timeline
Inbound and Outbound Warehouse Associate
Impact Property Solutions
08.2024 - 05.2025
Detention Officer
Smith County Sheriff's Office
07.2023 - 08.2024
Detention Officer
Gregg County Sheriff's Office
09.2020 - 03.2023
QA/QC Welding Inspector
Trinity Industries, Inc.
08.2018 - 07.2020
Parts Specialist
FTS International Services
01.2014 - 07.2018
GED -
Van Buren Adult Education
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