Gregory Harrison
Mooresboro,NC
Summary
Versatile and results-driven professional with extensive experience across various roles, including a notable tenure at MCI. Excelled in enhancing customer satisfaction and streamlining operations. Proficient in Microsoft Office Suite and forklift operation, demonstrating exceptional problem-solving abilities and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Maintenance Associate
Walmart
Forest City, NC
11.2021 - 12.2024
- Operated forklifts and electric pallet jacks to assist with unloading and loading
- Performed maintenance tasks, including cleaning floors and maintaining warehouse facilities
- Ensured a safe and clean environment for associates and customers
Customer Service Representative
MCI
03.2024 - 10.2024
- Provided exceptional customer support, ensuring a positive experience for clients
- Addressed customer inquiries and issues with professionalism and efficiency
- Demonstrated strong computer literacy and interpersonal skills to resolve concerns
Sound Producer
Ground Zero
Spartanburg, SC
05.2018 - 10.2020
- Managed sound equipment and worked closely with artists to produce high-quality content
- Operated and maintained audio mixing consoles, microphones, and other related equipment
- Controlled lighting and sound for performances and addressed technical issues promptly
Customer Service Representative
Sitel
Spartanburg, SC
01.2017 - 05.2018
- Handled inbound calls related to billing and account inquiries
- Maintained and updated customer information with accuracy
- Upsold products and services to meet customer needs
Fencing and Deck Installer
Conqueror Fencing & Decks
Spartanburg, SC
08.2016 - 01.2017
- Installed fencing and decks using various tools and equipment
- Ensured quality workmanship while adhering to safety standards
Loader
Mack Molding
Inman, SC
02.2015 - 08.2016
- Operated forklifts to load parts into machinery and onto production lines
- Prepared parts for manufacturing processes
Order Picker
Amazon Fulfillment Center
Spartanburg, SC
01.2014 - 02.2015
- Operated forklifts to select, package, and ship customer orders efficiently
Floor Crew Member
JKL Service
Spartanburg, SC
06.2007 - 01.2014
- Performed floor buffing, warehouse stocking, and shelving installation
Education
High School Diploma -
Chesnee High School
Chesnee, SC01.2008
Skills
- Microsoft Office Suite
- QuickBooks
- Internet research
- Forklifts
- Electric pallet jacks
- Audio-visual equipment
- Call management
- Warehousing functions
Activities
- Marching Band, 2005 - 2008
- Concert Band, 2002 - 2008
Timeline
Customer Service Representative
MCI
03.2024 - 10.2024
Maintenance Associate
Walmart
11.2021 - 12.2024
Sound Producer
Ground Zero
05.2018 - 10.2020
Customer Service Representative
Sitel
01.2017 - 05.2018
Fencing and Deck Installer
Conqueror Fencing & Decks
08.2016 - 01.2017
Loader
Mack Molding
02.2015 - 08.2016
Order Picker
Amazon Fulfillment Center
01.2014 - 02.2015
Floor Crew Member
JKL Service
06.2007 - 01.2014
High School Diploma -
Chesnee High School
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