Gregory Heuchert
Hampton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
30
30
years of professional experience
Work History
New Product Design / Corporate Technical MGR
B&G Equipment Company
Jackson, GA
06.2003 - Current
- Working closely with Quality Control, Production and Sales on all products and Problem reporting and resolution
- Teaching the CSR job functions to new hires and overseeing their productivity
- Handle all pricing needs for company sales pricebooks
- Performing as the liaison between sales and production on all customer concerns
- Working with distributors and customers teaching how to use, repair and maintain their equipment that is manufactured in this facility
- Handle inside sales from customers when needed
- Work with sales reps at trade shows
- Microsoft Office, Syspo 8.0 Database
- Organized and conducted meetings with stakeholders to discuss design requirements for new products.
- Participated in trade shows or other events where potential customers could view new product designs.
- Analyzed customer feedback regarding existing products in order to identify areas of improvement for future designs.
- Developed creative ideas for product designs, evaluated them for feasibility and presented them to management.
Maintenance Mechanic
ADP
Edgewood, NY
03.1998 - 05.2003
- Maintaining Facilities Work Order Database, Delegating Job Duties to the Maintenance Mechanics, Ordering Building Supplies, General Building Maintenance, Relocating Associates in a timely manner, Painting offices, Light Electrical, Light Plumbing, Setting up meetings, Building Associate workstations
- Working closely with outside Vendors
- Member of the ADP Safety, First Aid and Fire teams
- Over looked all Critical Building Systems
- (Generators, UPS Backup system, etc.)
Warehouse Manager
Comec Electrical Inc.
Holtsville, NY
06.1997 - 03.1998
- Supervision of associates, handling customer inquiries, customer collections and returns
- Overseeing all Shipping, Receiving, and Inventory functions, purchasing all necessary supplies Maintaining weekly reports, keeping all records updated, informing all sales offices of daily activities.
DOA (Defect on Arrival) Administrator
Symbol Technologies Inc.
Holtsville, NY
05.1993 - 06.1997
- Support all activities surrounding the DOA/FMA system, this includes the reporting and programming aspects
- Maintain, collect and chart complex records on certain facets of the DOA and FMA systems as required by management point teams and departmental managers
- Support other Administrative functions in the Customer Interface Dept
- When those associates responsible are absent or in meetings
- Handling Customer inquiries, working with different dept’s to ensure that all DOA’s/FMA’s are repaired or replaced in a timely manner.
Education
Home Inspection -
University of Georgia
12.2006
ASQC Certified Quality Auditing Course
06.1997
Electronic Inspection and Assembly -
Suburban Technical Institute, East Islip, NY
06.1988
Connetquot High School, Bohemia, NY
06.1988
Skills
- Improvement Metrics Measurement
- Brand Building
- Product Vision and Strategy
- Troubleshooting and QA
- Remote Work
- Teamwork and Collaboration
- Interpersonal Communication
- Project Planning
- KPI Tracking
- Cross Functional Leadership
- Customer Training
- Technical Support
- Timeline Management
- Tradeshow Promotion
- Product Issue Resolution
- Product Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
New Product Design / Corporate Technical MGR
B&G Equipment Company
06.2003 - Current
Maintenance Mechanic
ADP
03.1998 - 05.2003
Warehouse Manager
Comec Electrical Inc.
06.1997 - 03.1998
DOA (Defect on Arrival) Administrator
Symbol Technologies Inc.
05.1993 - 06.1997
Home Inspection -
University of Georgia
ASQC Certified Quality Auditing Course
Electronic Inspection and Assembly -
Suburban Technical Institute, East Islip, NY
Connetquot High School, Bohemia, NY
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