Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Gregory Hicks

Receptionist
Philadelphia,PA

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

CBRN Specialist

Military
FT Campbell , KY
05.2015 - 09.2020
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Oversaw utilities manual records to perform stock control and accounting duties.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Supervised more than $50M in high-value equipment, maintaining zero loss record over 5 years.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Provided strategic plotting and navigation for warfare areas.
  • Managed weapon handling, delivery and shipping systems.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Carried out day-day-day duties accurately and efficiently.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Received and processed stock into inventory management system.
  • Resolved problems, improved operations and provided exceptional service.
  • Created plans and communicated deadlines to ensure projects were completed on time.

Supply Receptionist

Military
Fort Campbell North, KY
09.2019 - 02.2020
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Corresponded with clients through email, telephone or postal mail.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Responded to inquiries from callers seeking information.
  • Scheduled and confirmed appointments and meetings for senior management team.

Education

High School Diploma -

Central High School
Philadelphia, PA
09.2001 - 06.2005

Skills

Training expertise

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Timeline

Supply Receptionist

Military
09.2019 - 02.2020

CBRN Specialist

Military
05.2015 - 09.2020

High School Diploma -

Central High School
09.2001 - 06.2005

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