Gregory Highsmith
San Antonio
Summary
Dynamic professional with a proven track record at YouFirst Lawn Care and Tree Services, excelling in client relationship building and safety compliance management. Recognized for enhancing lawn health and increasing client retention through exceptional service. Skilled in equipment operation and adept at fostering long-term customer loyalty.
Automobile sales professional prepared for high standards and results-oriented environments. Proven track record of leveraging industry knowledge to drive customer satisfaction and sales. Emphasizes team collaboration and adaptability to meet shifting demands, with focus on communication and negotiation skills.
Overview
20
20
years of professional experience
Work History
Lawn Care Provider
YouFirst Lawn Care and Tree Services
03.2006 - 08.2011
- Followed safety protocols while operating machinery.
- Diagnosed plant diseases or pest infestations early on, preventing further damage by applying timely treatments.
- Increased client retention rate by providing exceptional service and establishing long-term relationships with customers.
- Enhanced lawn health by implementing proper mowing, trimming, and fertilizing techniques.
- Provided excellent customer service by actively listening to concerns, addressing issues promptly, and following up on completed jobs to ensure satisfaction.
- Coordinated schedules efficiently for multiple job sites concurrently, ensuring punctual completion of work assignments.
- Performed seasonal cleanup services to maintain curb appeal throughout changing weather conditions.
Automobile Sales Representative
Valley Mazda Volkswagen BMW Mercedes Porsch
09.2003 - 05.2006
- Collaborated closely with the finance team to secure competitive financing options for customers, promoting successful transactions.
- Developed customized vehicle proposals for clients, resulting in increased sales conversions.
- Generated leads through targeted marketing campaigns and effective networking strategies.
- Maintained up-to-date knowledge on industry trends, competitors'' offerings, and promotional incentives to maximize sales opportunities.
- Implemented strategic follow-up procedures with potential buyers, fostering long-term relationships and steady repeat business.
- Coordinated test drive experiences designed to highlight key vehicle features that aligned with buyer priorities.
Automobile Sales Representative
Leith Mitsubishi Acura Volvo Kia Isuzu Suzuki
04.1999 - 08.2003
- Collaborated closely with the finance team to secure competitive financing options for customers, promoting successful transactions.
- Received recognition as one of the top-performing sales representatives due to consistent achievement of revenue goals.
- Boosted automobile sales by consistently delivering exceptional customer service and product knowledge.
- Assisted in organizing community events that promoted brand awareness and drove traffic to the dealership.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Mattress Builder
Restonic Mattress Company (Jackson Mattress)
02.1992 - 03.1999
- Production/piece work
- Assemble complete units with the raw materials being provided by a line loader onto and assembly line
- Meeting or surpassing my daily quota in accordance with guidelines and experience to fulfill orders for retailers in both private and public sectors.
- Advancing to Master Builder. Adding to the above mentioned , now being trained in all aspects of the process from quilting to tape edge.
- Followed safety protocols diligently, contributing to a safe and accident-free workplace.
- Line leader and trainer. Responsible for Floor samples for all markets supplied by the Fayetteville Plant. Responsible for up to 5 builders, 4 tape edge workers, lineloader and assistant, the order count and any quilting issues as related to the mattress dept.
- Improved mattress quality by implementing precise measuring and cutting techniques.
- Provided training to new employees, fostering a supportive work environment and promoting skill development.
- Communicated effectively with supervisors on progress updates or concerns relating to projects at hand.
- Adapted quickly to changes in product specifications or manufacturing methods as required by company needs.
Education
No Degree - Business Administration And Management
Fayetteville Technical Community College
Fayetteville, NC05-1998
Skills
- Landscape upkeep
- Consistent work ethic
- Safety compliance management
- Equipment operation
- Production process optimization
- Product inspection
- Upholstery expertise
- Edge support
- Spring installation
- Assembly techniques
- Mattress flipping
- Gluing operations
- Client engagement strategies
- Focused on objectives
- Proficient in negotiation
- Sales planning
- Persuasion techniques
- Cross-selling proficiency
- Financial acumen
- Approachable demeanor
- Negotiations strength
- Client support
- Follow-up skills
- Effective goal development
- Goal oriented
- Client relationship building
- Strong negotiation
- Sales strategies
Timeline
Lawn Care Provider
YouFirst Lawn Care and Tree Services
03.2006 - 08.2011
Automobile Sales Representative
Valley Mazda Volkswagen BMW Mercedes Porsch
09.2003 - 05.2006
Automobile Sales Representative
Leith Mitsubishi Acura Volvo Kia Isuzu Suzuki
04.1999 - 08.2003
Mattress Builder
Restonic Mattress Company (Jackson Mattress)
02.1992 - 03.1999
No Degree - Business Administration And Management
Fayetteville Technical Community College
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