Gregory Horne

Prepared and served nutritious meals in alignment with dietary guidelines, resident preferences, and established schedules. Maintained cleanliness and sanitation of kitchen and dining areas, operating commercial dishwashers and keeping all workspaces tidy and hazard-free. Collaborated closely with dietary staff to ensure timely meal delivery, address resident needs, and support smooth daily operations.

Provided input for menu planning by sharing insights on dietary preferences and restrictions. Documented inventory levels, assisted with ordering supplies, and supported food preparation while following all food safety regulations. Trained new staff on proper food preparation techniques and safety protocols, and supported team members during peak periods by assisting with dishwashing, restocking, and other essential tasks to maintain an efficient, collaborative environment.

Accurately selected, organized, and prepared customer orders for shipment, while maintaining an efficient workflow in a fast-paced environment. Ensured proper inventory levels, correct stock rotation, and adherence to all safety standards and procedures. Operated forklifts, pallet jacks, and other warehouse equipment to transport products efficiently, and support daily operations.

Conducted quality checks on incoming shipments to uphold product standards, and reduce errors. Communicated effectively with team members and collaborated to optimize order fulfillment processes, improving overall accuracy and workflow efficiency.

Washed and sanitized dishes, glassware, utensils, and kitchen equipment to maintain high cleanliness standards, operating industrial dishwashers and performing manual washing as needed. Followed all health, safety, and food-handling regulations to ensure a safe kitchen environment and supported chefs and kitchen staff during high-traffic periods to maintain smooth operations.

Implemented inventory management practices to optimize stock levels and reduce waste, and streamlined operational workflows to improve efficiency and shorten turnaround times. Coordinated with cross-functional teams to resolve operational challenges and enhance overall service delivery.

Accurately selected, organized, and prepared customer orders for shipment, while maintaining an efficient workflow in a fast-paced environment. Ensured proper inventory levels, correct stock rotation, and adherence to all safety standards and procedures. Operated forklifts, pallet jacks, and other warehouse equipment to transport products efficiently, and support daily operations.

Conducted quality checks on incoming shipments to uphold product standards, and reduce errors. Communicated effectively with team members and collaborated to optimize order fulfillment processes, improving overall accuracy and workflow efficiency.

Managed as the primary point of contact for clients, ensuring satisfaction through prompt, professional communication and issue resolution. Processed client requests, orders, and transactions with accuracy while coordinating with internal teams to deliver seamless support. Maintained detailed records of client interactions and account activities, provided clear product and service information, and built strong relationships that promoted retention and loyalty. Proactively identified opportunities for upselling and cross-selling to support overall business growth.

Executed daily sales activities—including prospecting, outreach, and closing—to meet performance goals while delivering professional product presentations and clearly communicating value propositions across multiple channels. Built and maintained strong client relationships to drive satisfaction, retention, and repeat business. Tracked sales metrics, evaluated progress, and implemented improvements to optimize results. Collaborated with peers and supervisors to share insights and enhance team performance.

Participated in a structured leadership development program focused on sales growth, business operations, and management training. Assisted in onboarding and coaching new trainees on sales techniques, company standards, and best practices. Gained foundational business management experience in operations oversight, budgeting, and staff supervision, while supporting leadership in setting objectives, evaluating performance, and upholding accountability. Contributed to a positive, team-oriented work environment and engaged in ongoing leadership workshops to prepare for future management roles.

Managed as the primary point of contact for clients, ensuring satisfaction through prompt, professional communication, and issue resolution. Processed client requests, orders, and transactions with accuracy, while coordinating with internal teams to deliver seamless support. Maintained detailed records of client interactions and account activities, provided clear product and service information, and built strong relationships that promoted retention and loyalty. Proactively identified opportunities for upselling and cross-selling to support overall business growth.