Gregory Howard
Pittsburgh,PA
Summary
Dynamic automotive technician with proven expertise at Jim Shorkey North Hills Toyota, specializing in tire installation and preventative maintenance. Recognized for exceptional problem-solving abilities and attention to detail, consistently enhancing vehicle safety and performance. Committed team player dedicated to delivering outstanding customer service and maintaining high safety standards in all operations.
Developed broad range of mechanical and technical skills in fast-paced automotive service environment. Expertise includes diagnosing and repairing vehicle issues and performing routine maintenance with high standard of quality. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
3
3
years of professional experience
1
1
Certification
Work History
TXM
Jim Shorkey North Hills Toyota
01.2024 - 02.2025
- Kept shop areas neat, clean, and free of safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Worked alone or in team-based systems to complete up to [Number] oil changes each day.
- Cleaned automotive service bays and removed debris and [Type] to promote organized work environment.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Specialty Vehicle Technician
Jim Shorkey IBIS
04.2023 - 01.2024
- Performed routine maintenance tasks to ensure optimal vehicle functionality and longevity for customers.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Collaborated with team members to complete complex repairs, resulting in successful resolutions for clients.
- Troubleshot electrical systems to identify malfunctions effectively and implement appropriate solutions swiftly.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
- Coordinated with parts department to determine availability of necessary components.
- Repairing and maintaining police vehicles, including installing equipment like radios, sirens, and other devices.
- Test vehicles and equipment to ensure they are operating correctly.
- Responsible for preventative maintenance and ensuring vehicles are road-ready.
Lot Attendant
Jim Shorkey Mitsubishi
06.2022 - 04.2023
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
Education
Completion Certificate - Auto Tech
A.W. Beattie Career Center
Pittsburgh, PA05-2011
Skills
- Tire changing and rotation
- Preventative maintenance
- Battery replacements
- Oil changes
- Replacing parts
- Tire rotations
- Multi-point inspection
- Replacing filters
- State and emissions certified
- Mount and balance
Certification
- sate and emisions License
Timeline
TXM
Jim Shorkey North Hills Toyota
01.2024 - 02.2025
Specialty Vehicle Technician
Jim Shorkey IBIS
04.2023 - 01.2024
Lot Attendant
Jim Shorkey Mitsubishi
06.2022 - 04.2023
Completion Certificate - Auto Tech
A.W. Beattie Career Center
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