GREGORY HUMMER
Phillipsburg,NJ
Summary
Proven expertise in managing emergency communications, enhancing response times, and supporting first responders. Skilled in clear communication, problem-solving, and critical thinking.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Tac Officer
Warren County
1024 Route 57, Washington, NJ
01.2024 - Current
Assistant Tac Officer
Warren County
1024 Route 57, Washington, NJ
04.2012 - Current
Supervising Public Safety Telecommunicator
Warren County
1024 Route 57, Washington, NJ.
11.1998 - Current
- Received and processed emergency calls, ensuring accurate information relay to first responders.
- Monitored radio communications to coordinate response efforts efficiently among multiple agencies.
- Maintained detailed logs of incidents, enhancing operational transparency and accountability.
- Assisted in training new telecommunicators on protocols and system operations, promoting knowledge transfer.
- Improved communication between first responders and the public by providing accurate information during emergencies.
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
- Utilized advanced mapping software to pinpoint caller locations rapidly, enabling faster response times from emergency personnel.
- Adapted to evolving technology tools utilized in emergency communications, ensuring efficient and effective use of available resources during critical situations.
- Documented incident details accurately for use in investigations, legal proceedings, and future reference.
- Established trust with distressed callers through empathetic listening skills and clear communication tactics, leading to more efficient resolution of crisis situations.
- Collaborated with fellow telecommunicators to ensure seamless shift transitions and continuous coverage of emergency communications needs.
- Supported law enforcement officers with timely and relevant information, contributing to successful outcomes in challenging situations.
- Assisted callers in emergency situations with appropriate information and support.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Education
Political Science And Government
Monmouth University
West Long Branch, NJNo Degree - History
Warren County Community College
475 Route 57, Washington, NJ. Skills
- Operational security
- Incident command
- Team management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Critical thinking
- Clear communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Professionalism
- Continuous improvement
- Adaptability
- Quality assurance
- Employee counseling
Certification
Certificates are attached
Languages
Dutch
Limited Working
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Historical Exploration
- Team Sports
- Food Tourism
- I participate in a variety of outdoor recreational activities
- Reading
- Music
- Playing Sports
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Horseback Riding
- Watching Movies and TV Shows
- Strategy Games
Timeline
Tac Officer
Warren County
01.2024 - Current
Assistant Tac Officer
Warren County
04.2012 - Current
Supervising Public Safety Telecommunicator
Warren County
11.1998 - Current
Political Science And Government
Monmouth University
No Degree - History
Warren County Community College