Summary
Overview
Work History
Skills
Certification
Skills
Timeline
Generic

Gregory Ingram

St. Louis,Missouri

Summary

Dependable Housing Development Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

  • Maintained professional, organized, and safe environment for employees and patrons.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Housing Development Manager

RGI Enterprises, Owner
08.1999 - Current
  • Strengthened company's business by leading implantation of affordable housing and modernization programs for the Housing Development program
  • Partnered with successfully with various city, state, and federal agencies to coordinate proposals, produce conceptual program designs, solicit participation in programs
  • Developed strategies for joint participation and financial planning, site and structural design analysis
  • Developed and implement strategies for private development and non-profit participation in affordable housing programs
  • Assisted non-profit organizations with development, program management, and certifications
  • Managed the counseling program to provide comprehensive quality housing counseling for potential first-time homebuyers Provide credit repair, budgeting, pre-purchase, rental, homebuyer education, and post-purchase counseling to homeowners, potential homeowners, and renters while also managing a Debt Management Program to help clients consolidate accounts and reduce debt up to fifty-percent
  • Provided skill building techniques for understanding and analyzing credit, solving credit problems, budgeting, and building familiarity with housing assistance programs available to low to moderate income families
  • Marketed housing, credit counseling and rehabilitation program
  • Improved operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Provided monthly reports to reflect status of each program
  • Conducted post-purchase counseling and discuss predatory lending and payday lending, and loss mitigation options for homeowners facing financial difficulties
  • Trained, coached and mentored staff to ensure smooth adoption of new program. Developed and rolled out new policies.

VP of Operations

Families United, Founder
10.2012 - Current
  • Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
  • Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
  • Oversaw marketing efforts to attract new tenants while maintaining strong relationships with current residents, ensuring maximum occupancy levels across properties.
  • Promoted fair housing practices throughout the organization by providing training sessions on relevant laws and regulations.
  • Negotiated contracts with vendors and contractors, ensuring cost-effective services while maintaining high-quality standards.
  • Evaluated employee performance regularly, identifying strengths and opportunities for improvement as well as setting clear expectations for future success.
  • Managed budgets and financial reporting for multiple housing projects, ensuring fiscal responsibility and transparency to stakeholders.
  • Collaborated with local agencies to secure funding for affordable housing development projects, expanding the organization''s impact on the community.
  • Mentored junior staff members, fostering professional growth and increasing overall team performance.
  • Proven ability to develop and implement creative solutions to complex problems.

Skills

  • Exceptional interpersonal communication
  • Consistently meet goals
  • Efficient multi-tasker
  • Project management

    •  

  • Team player and self starter
  • Dependable and optimistic
  • Innovative
  • Organized

Certification


  • Coaching Skills for Housing for Family's
  • Counselors Developing Your Leadership Potential
  • Housing Choice Voucher Homeownership Training
  • Homeownership Counseling Certification
  • Counseling Buyers of REO Properties Certificate

Skills

Managed Accounts, billing, budgeting, Coaching, contract management, Counselor, Counseling, credit, clients, excellent customer service, customer service, financial, Financial Management, financial planning, forms, Grant Writing, grants, Leadership, managing, Market, meetings, Microsoft Excel, Microsoft Outlook, Power Point, Microsoft Word, Negotiation, developer, processes, Profit, program management, proposals, quality, research, Sales Skills, supervision, workshops.

Timeline

VP of Operations

Families United, Founder
10.2012 - Current

Housing Development Manager

RGI Enterprises, Owner
08.1999 - Current

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Gregory Ingram