GREGORY JACKSON

Work History

CEO / Intellatrans Solutions

05.2019 - Current

Responsible for all Third-Party Logistics Operations
Manage the team by making tactical decisions and improving processes while focusing on developing and executing a strategic plan
Manage budget and implement continuous improvement projects and performance metrics to improve financial performance
Establish positive relationships with customers & proactively seek opportunities to enhance service offerings (while assisting with new business pricing)
Implement key performance metrics with key suppliers to define, measure, and improve appropriate service levels (KPIs), resulting in significant improvement in on-time delivery and product quality
Maintain awareness of all financial transactions, ensuring that projects are in line with their allotted budgets and establishing rates with carriers and providers
Establish compliance of all programs with state and federal regulations
Address safety concerns and customer complaints promptly
Collaborate with the management team and staff to formulate and implement procedures, goals, and objectives
Manage the company’s fleet and maintenance programs.

JAX Logistics

12.2012 - 05.2019

Manage a staff of 300 employees at multiple sites
Managed startups in multiple locations
Responsible for the management and procurement of USPS HCR contracts
Manage daily pickup and delivery, warehouse, linehaul, and dispatch operations
Responsible for DOT compliance and audits
Develop strategic plans and quality control metrics
Manage sales and contract administration/compliance
30MM P&L responsibility
Directed and managed KPIs, company P&L, quality assurance, service level reporting, service level agreements, and customer requirements for all departments
Implemented new TMS software and reporting systems for distribution to improve data integrity, chain of custody, inventory control, and route optimization.

05.2008 - 12.2012

ABX Air

10.2005 - 05.2008

Managed 2 daily sort facilities with 600+ employees (100,000 pieces daily)
Responsible for exceeding required daily production requirements
Responsible for the daily on-time performance of linehaul operations and flight operations – Inbound/Outbound
40MM P&L responsibility
Establish compliance of all programs with state and federal regulations.

FedEx Corporation

11.1985 - 05.2000

Managed 2 daily sort operations with 200-350+ employees (250,000 pieces daily)
Managed pick-up and delivery operations (up to 200 daily routes)
Responsible for exceeding required daily production requirements
Managed startup of new sort and delivery facilities
Responsible for daily inbound/outbound flight operations
Responsible for DOT compliance and audits
Managed linehaul operations
Managed Quality Assurance and Safety Program
Managed local customer service call center
Developed systems and procedures to improve operational quality and team efficiency
Managed employee-related issues encompassing labor, turnover and diversity
Trained and guided team members to maintain high productivity and performance metrics
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Monitored logistics performance and identified improvement opportunities
Coordinated driver dispatch to accomplish daily delivery requirements
Developed and maintained knowledgeable and productive team of employees
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
Led improvement initiatives to advance operational efficiencies and increase revenue
Integrated warehouse operations with existing and new business processes
Created and enforced detailed organization processes to increase quality and service standards