Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Johnson

Chicago,IL

Summary

Highly dedicated and customer-centric sales professional with a history of success managing complete sales lifecycles and driving customer satisfaction for high-growth companies. Adept in supporting customer success outcomes and business development with SaaS sales generation and managing multiple customer accounts independently. Demonstrated ability to build strong customer relationships, communicate with C-suite leaders, and present sales pitches to high-value enterprise clientele. Able to explain complex concepts, use technical and critical thinking skills to address complex issues, and capture the voice of consumers to drive sales growth. Experience mentoring teams on SaaS sales management, business lifecycle, and strategy creation to help clients reach business goals. Core Expertise: Sales Management Account Management Customer Relationships Sales Reporting Product Management Lead Generation Technical Troubleshooting Public Speaking Issue Resolution Strategic Partnerships Portfolio Management IT Support

Overview

2
2
years of professional experience

Work History

ENTERPRISE BUSINESS DEVELOPMENT REPRESENTATIVE

09.2022 - 04.2023
  • Generated new business opportunities by prospecting and qualifying leads through existing business accounts to engage with potential buyers
  • Conducted outbound prospecting campaigns via phone and email
  • Developed a strong rapport with customers and Account Executives to deliver accurate leads and progress through the sales funnel
  • Used Salesforce to collect key information and identify next steps for teams to meet with prospective customers
  • Identified business challenges and created targeted lists, call strategies, and messaging to drive new sales opportunities
  • Helped 10K+ customers leverage Uber 4 Business products and accomplish short/long-term business goals
  • Met targeted ARR by using a consultative approach to help customers find products that meet unique needs
  • Managed, tracked, and reported all sales activities with CRM software and reviewed internal reports using Salesforce and Data Studio applications
  • Assisted in the development and implementation of call activity metrics and key performance indicators (KPIs) for reporting; recognized as a top 5 seller in the BDR zone with a call conversion of 20%.
  • Skilled at working independently and collaboratively in a team environment

BUSINESS DEVELOPMENT REPRESENTATIVE

Upwork
02.2022 - 08.2022
  • Produced new enterprise business opportunities by identifying leads and global prospects through current business accounts to connect with prospective customers
  • Led prospecting efforts using a comprehensive technology stack and drove upsell opportunities with data from CRM reports
  • Collaborated on building partner relationships and educating clients
  • Received a short book of business and took the initiative to find additional prospects by using sales navigator and other technologies to find previous buyers and contacts; met sales goals within two months at 80% to 100% each month
  • Found new software that helped identify new sales opportunities and land new logos
  • Collaborated effectively with Health, Insurance, and Business Process Outsourcing (BPO) business units to manage quarterly business reviews (QBRs) and upsell existing accounts.

ASSOCIATE DISTRICT MANAGER

ADP
08.2021 - 01.2022
  • Managed the complete sales cycle for small business division
  • Developed and maintained interpersonal relationships with internal/ external stakeholders
  • Oversaw new account setups from implementation to closing
  • Used a cross-selling approach for account upselling
  • Collaborated with lead generation specialists, sales account executives, and marketers
  • Provided monthly performance reports and worked with external teams to provide change recommendations to senior leaders
  • Assisted a customer experiencing issues with managing ADP payroll software by walking the customer through the implementation process and identifying the issue preventing employees from being enrolled, resulting in retaining a $2K sales opportunity with the client.

Education

Master of Science - Health Informatics

University of Illinois At Chicago
Chicago, IL
08.2025

Bachelor of Science - Biological Sciences

Howard University
2021

Skills

  • IT SKILLS
  • Microsoft Office (Word, Excel, PowerPoint, Access) Salesforce Zoom Info ADP Payroll CRM Software Data Studio
  • Conflict Resolution
  • Resource Allocation
  • Special Requests
  • Serve Customers
  • Special Requests
  • Serve Customers

Timeline

ENTERPRISE BUSINESS DEVELOPMENT REPRESENTATIVE

09.2022 - 04.2023

BUSINESS DEVELOPMENT REPRESENTATIVE

Upwork
02.2022 - 08.2022

ASSOCIATE DISTRICT MANAGER

ADP
08.2021 - 01.2022

Master of Science - Health Informatics

University of Illinois At Chicago

Bachelor of Science - Biological Sciences

Howard University

Similar Profiles

CREATE PROFILE
Gregory Johnson