Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

GREGORY JOHNSON

Highland,UT
GREGORY JOHNSON

Summary

Hardworking and reliable customer service with strong ability and passion for building relationships with employers and customers. Highly organized, proactive and punctual with team-oriented mindset. Desiring to find a place where I can maximize my abilities and help a company grow.

Overview

6
years of professional experience

Work History

Alpine Fitness
Alpine, UT

Personal Trainer
09.2023 - 05.2024

Job overview

  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Provided instructions in proper form, technique, and safety when performing exercises.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Demonstrated various exercises with the use of free weights and machines.
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Motivated clients to reach their personal best by providing positive reinforcement.
  • Scheduled appointments with clients and communicated effectively with them via phone or email.

Alpine Fitness
Alpine, UT

Concrete Polisher
09.2023 - 05.2024

Job overview

  • Performed grinding and polishing of concrete floors to the required finish, using various diamond tools.
  • Cleaned dust from grinding and polishing process with vacuum cleaners and brooms.
  • Set up diamond grinding machines for jobs according to customer specifications.
  • Operated electric buffers on large areas requiring buffing operations.

Kenect
Pleasant Grove, UT

SDR
04.2023 - 07.2023

Job overview

  • Prospected, educated, qualified, and developed warmer leads from trade shows/webinars and cold leads to create sales-ready meetings and opportunities.
  • Collaborated with my team to develop effective, winning sales strategies.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Listened to customers to understand needs and put together optimal solutions.
  • Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
  • Made strategic outbound calls & emails daily.
  • Worked with leadership to identify and progress towards career advancement goals.

Black Diamond Management
Taylorsville, UT

Door Sales Representative
11.2022 - 04.2023

Job overview

  • Experience articulating value propositions via phone and email
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Strategically building impulse to help customers purchase product to improve day to day life.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
  • Collaborated with team to develop effective, winning sales strategies.
  • Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
  • Ensure retention of product by following up with customers after purchase.

doTERRA International
Pleasant Grove, UT

Team Lead
02.2018 - 09.2021

Job overview

  • Team Leader over 4 employees.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Delegated daily tasks to team members to optimize group productivity.
  • Assist with setting employee goals and objectives; perform quarterly performance evaluations and employee recognition
  • Responsible for tracking agent scorecards and monthly staff performance reviews
  • Collaborated with management team to implement new work procedures or policies.
  • Monitored team progress and enforced deadlines.
  • Followed staffing strategies to achieve production goals.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.

Education

American Fork High School
American Fork, UT

High School Diploma
01.2017

University Overview

Skills

  • Public Engagement
  • Oversee productivity and workflow
  • Build Customer Impulse
  • Face-to-face and phone customer service
  • De-escalating sensitive customer and employee situations
  • Ability to work with diverse personalities
  • Verbal and Written Communication
  • Incorporates Feedback Quickly
  • Supervise staff work schedules
  • Strong Relationship Establishment
  • Process Monitoring and Improvement
  • Production Promotion
  • Creative Thinking & Goal Development
  • Sales and Promotions
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse Customers
Availability
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Timeline

Personal Trainer
Alpine Fitness
09.2023 - 05.2024
Concrete Polisher
Alpine Fitness
09.2023 - 05.2024
SDR
Kenect
04.2023 - 07.2023
Door Sales Representative
Black Diamond Management
11.2022 - 04.2023
Team Lead
doTERRA International
02.2018 - 09.2021
American Fork High School
High School Diploma
GREGORY JOHNSON