Gregory Johnson
Summary
Service-Minded professional with 10+ years in the field of fire safety industry. Worked in all sided of the business from inspections to sales/project management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Fire Alarm Service Sales Rep
Johnson Control
07.2024 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Provided fire alarm, access control and camera systems to end users.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Oversaw project management, ensuring timely completion within budget constraints.
- Point of contact for finger lakes NYS DDSO and NY OMH for adds, changes, and fire system upgrades.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
- Primarily responsible with adds or removal of devices or complete system upgrades.
- Provided and reviewed documentation with Fire Marshals or AHJ before project start.
Fire Alarm Inspector/Service Tech
Johnson Controls
06.2023 - 07.2024
- Performed inspections on both new construction projects as well as existing buildings undergoing renovation or expansion efforts.
- Inspected and tested building manual and automatic response fire suppression systems.
- Maintained a strong attention to detail, resulting in accurate detection of code violations and potential hazards.
- Maintained detailed records of all inspections, findings, and actions taken for future reference and audits.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level 2 Fire Alarm Certification.
- Reduced false alarms by performing routine visual and functional preventive maintenance on all system components.
Sales Manager
Stan Outdoors LLC
02.2022 - 06.2023
- Managed a team of 9 national territory sales reps for sales of archery release aids.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Generated daily, weekly, and monthly reports with weekly communication with sales reps.
- Targeting specific clients that need additional attention or opportunity for growth.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Fire Alarm Inspector/Service Tech
JohnsonControls
08.2013 - 06.2019
- Performed inspections on both new construction projects as well as existing buildings undergoing renovation or expansion efforts.
- Inspected and tested building manual and automatic response fire suppression systems.
- Maintained a strong attention to detail, resulting in accurate detection of code violations and potential hazards.
- Maintained detailed records of all inspections, findings, and actions taken for future reference and audits.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level 2 Fire Alarm Certification.
- Reduced false alarms by performing routine visual and functional preventive maintenance on all system components.
Custom AV Home Install & Sales
The Stereo Shop
10.2010 - 08.2013
- Developed custom audiovisual packages catered to individual client requirements, resulting in increased bookings for diverse event types.
- Oversaw project timelines from inception to completion, ensuring timely delivery within scope and budget constraints.
- Increased client satisfaction by delivering high-quality AV productions tailored to their specific needs.
- Mentored junior staff members in best practices for audiovisual operations as well as customer service skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Input customer sales information into POS system to process orders.
Sales and Parts and Set up
Ace Swim & Leisure
08.2002 - 10.2010
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent.
- Helped customers find the rite product for keeping their pool or spa clear and enjoyable.
- Provided sales pitch for purchase of new pool or hot tub.
- Performed regular maintenance on customers pools and hot tubs.
Education
High School Diploma -
Wayne Central School
01.2005
Skills
- Organization and Planning
- Customer Focused
- Attention to detail
- Driven
- Problem Solving
- Friendly, Positive Attitude
- Multitasking
- Flexible and Adaptable
- Dependable and Responsible
References
References are available on request.
Certification
- NICET Level 2 Fire Service
Timeline
Fire Alarm Service Sales Rep
Johnson Control
07.2024 - Current
Fire Alarm Inspector/Service Tech
Johnson Controls
06.2023 - 07.2024
Sales Manager
Stan Outdoors LLC
02.2022 - 06.2023
Fire Alarm Inspector/Service Tech
JohnsonControls
08.2013 - 06.2019
Custom AV Home Install & Sales
The Stereo Shop
10.2010 - 08.2013
Sales and Parts and Set up
Ace Swim & Leisure
08.2002 - 10.2010
- NICET Level 2 Fire Service
High School Diploma -
Wayne Central School
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