Gregory Johnson

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

• Running successful service center overall according to costs and profits

· Understanding and adhering to both State and Federal laws in order to ensure compliance with corporate Human Resource, Legal and Environmental compliance

· Mentoring your team of employees to foster a collaborative work environment

· Maintaining a clean workspace that invites customers and provides comfort for them to return

· Developing local marketing programs to increase service center awareness

· Conduct training sessions (utilizing the Super Pro Training System) for service center employees and technicians

· Scheduling staff, ordering service center inventory and managing day-to-day obstacles

· Ensuring employees adhere to VIOC policies and procedures