Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Jones

Greenville,NC

Summary

Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
02.2024 - 02.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Managed customer inquiries and complaints in polite and professional manner.

Inside Sales Representative

Sitel
07.2022 - 01.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Work Remotely from home.
  • Managed friendly and professional customer interactions.
  • Used CRM software to maintain detailed contact logs and account records.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Inside Sales Representative

Victra
04.2021 - 08.2022
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to team objectives in fast-paced environment.

Lead Traffic Control Flagger

W.D. Wright Contracting Inc.
06.2019 - 04.2020
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
  • Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
  • Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Patiently directed motorists towards detours and alternate routes.
  • Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
  • Familiar with use of hand signaling procedures.
  • Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
  • Organized and maintained site equipment during slow hours.
  • Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
  • Handled unexpected events or emergencies calmly and efficiently, minimizing disruptions to traffic flow and work progress.
  • Participated in ongoing training programs related to traffic control procedures, road safety regulations, and first aid techniques.
  • Assisted in the implementation of effective traffic management plans for various construction projects.
  • Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites.
  • Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
  • Ensured timely project completion by consistently arriving on-site punctually and prepared to begin work immediately.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
  • Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
  • Guided or controlled vehicular or pedestrian traffic at street and railroad crossings and construction sites.

Education

No Degree - Business Management

Georgia Gwinnett College
Lawrenceville, GA
05-2027

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Safe driving
  • Loading and unloading
  • Time management skills
  • Problem-solving
  • Punctual and reliable
  • Route management
  • GPS and route planning
  • Safe driving record
  • GPS operation
  • Vehicle cleaning and maintenance
  • Order picking and processing
  • Stocking and inventory
  • Delivery scheduling
  • Shipping and packaging
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Vehicle maintenance
  • Equipment operation
  • Pre-trip and Post-trip inspections
  • Exceptional customer service
  • Cheerful and energetic
  • Relationship development
  • Adept multi-tasker
  • Product knowledge
  • Superior organizational skills
  • Data entry
  • Interpersonal communication
  • Issue resolution
  • Organized and efficient
  • B2B sales
  • Salesforce CRM
  • Closing techniques
  • Consultative sales strategies
  • Goals and performance
  • Sales cycle management

Timeline

Delivery Driver

Amazon
02.2024 - 02.2025

Inside Sales Representative

Sitel
07.2022 - 01.2023

Inside Sales Representative

Victra
04.2021 - 08.2022

Lead Traffic Control Flagger

W.D. Wright Contracting Inc.
06.2019 - 04.2020

No Degree - Business Management

Georgia Gwinnett College

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