Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
Managed inventory control processes for reduced waste and optimized profit margins.
Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
Improved employee morale through transparent communication practices, regular feedback sessions, and opportunities for professional growth within the company.
Collaborated with chefs on menu development for improved guest experience and increased sales.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assisted in development and implementation of new menus to offer variety and options to customers.
Managed staff schedules and maintained adequate coverage for all shifts.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Coordinated with catering staff to deliver food services for special events and functions.