GREGORY KARNUTH
Canton,Ohio
Overview
13
13
years of professional experience
Work History
Collections representative
Synchrony Bank
09.2023 - Current
- Discussion and collections of past due accounts
- Both inbound and outbound calls
- Accurate documentation of accounts in accordance with federal and state laws
- Participated in training sessions on best practices related to debt collection activities.
- Contacted customers to discuss and resolve past due accounts.
- Maintained a database of customer contact information and payment history.
Internet tech Support
Spectrum
08.2020 - 09.2023
- Communication with customers to guide/walkthrough troubleshooting to identify and resolve internet connection problems
- Processing payments when applicable
- Documentation on each account contact.
- Met with staff to discuss rules, regulations and work-related problems.
Water resources technician
Shearer's
08.2019 - 07.2020
- Direct work with EPA to maintain protected wetlands
- Maintain pH of waste water for bacterial reaction to produce cleaner water
- Maintain chemical levels and treat waste water to separate suspended solids
- Keeping a clean and safe work area
- Maintaining equipment
- Working with safety coordinator to improve department's efficiency
- Work with 3rd party contractors to improve facility
- Maintain proper water flows both influent and effluent
- Pretreatment for village of brewster
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Operated specialized diagnostic tools used to identify system faults.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Replaced defective components or parts as needed.
Warehouse Attendent
Ports Petroleum
11.2018 - 08.2019
- Filling DEF into 55gal barrels, 225gal totes, and 330gal totes according to stock needs
- Preparing product for shipment
- Loading and unloading 3rd party trucks for stock and LTL deliveries
- Preparing shipments of hardware
- Cleaning warehouse and office side of building
- Delivery and refill of DEF to close quarters customers that tractor trailers cannot access
Parts Counter Sales
General RV
04.2018 - 11.2018
- Sales to all clients
- Petty cash and till management
- Control of deposits from till
- Store upkeep
- Inventory management
- Location of rare and discontinued parts for customers
- Estimation and payment to shipping companies for large items including freight
- Communicating information to customers for their betterment of the customer.
Auto Damage Insurance Adjuster
Geico
01.2016 - 12.2017
- Self coordination with customers for inspection of vehicles
- Issuing payments to claimants, policy holders, repair shops, and towing companies
- Direct point of contact for claim's auto damage issues
- Control of rental in accordance with contract agreement and repair time
- Discussing and negotiating total loss vehicles
- Preparation of all documents to legally move vehicles and remove title from holder in the case of total loss
- Reviewed police reports, medical records, witness statements, and other evidence to assess damages.
- Calculated estimated costs for damages and losses.
- Monitored claims activities to ensure timely resolution of disputes.
- Prepared detailed written reports of findings to document investigation results.
- Negotiated settlements with policyholders, claimants, and attorneys.
- Provided excellent customer service by promptly responding to inquiries.
Parts sales manager
Autozone
08.2013 - 01.2016
- Inventory control
- Money management including petty cash and nightly deposit preparation
- Customer satisfaction
- Store upkeep
- Coordination of delivery to auto shops
- Team lead on projects and remote store inventory audits
- Loss prevention
Sales Floor Manager
O'Reilly's Auto Parts
02.2012 - 08.2013
- Inventory control
- Money management including petty cash and nightly deposit preparation
- Customer satisfaction
- Team lead on projects and remote store inventory audits
- Loss control
- Developed and implemented strategies to increase customer satisfaction and sales volume.
Education
Medical Bachelor of Science - Pre-Pharmaceutical
Stark state college
01.2024
Skills
- Effective negotiator
- Financial Counseling
- Data Entry
- Conflict resolution techniques
- Software Development
- Network Administration
- Application support
- Operating systems
- Hardware Configuration
- System diagnostics
- Invoice Processing
- Stock control
- Parts Ordering
- POS systems operations
- SAP understanding
- Vendor Relations
- Inventory Management
- Warehouse Operations
References
Greg Karnuth, G.K101@yahoo.com, 3303549225, Canton, Ohio, OH
Timeline
Collections representative
Synchrony Bank
09.2023 - Current
Internet tech Support
Spectrum
08.2020 - 09.2023
Water resources technician
Shearer's
08.2019 - 07.2020
Warehouse Attendent
Ports Petroleum
11.2018 - 08.2019
Parts Counter Sales
General RV
04.2018 - 11.2018
Auto Damage Insurance Adjuster
Geico
01.2016 - 12.2017
Parts sales manager
Autozone
08.2013 - 01.2016
Sales Floor Manager
O'Reilly's Auto Parts
02.2012 - 08.2013
Medical Bachelor of Science - Pre-Pharmaceutical
Stark state college
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