Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Gregory Kelly

Bloomfield,NM

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience

Work History

Crew Member

Sonics Drive In
Farmington, NM
06.2024 - 06.2025
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Checked expiration dates on all products before serving them to customers.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained an organized work area to ensure efficient operations.
  • Restocked kitchen supplies including food products and utensils.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Informed customers about daily specials in an engaging manner.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Presented orders to guests within anticipated service times.
  • Stocked shelves and cases with new or transferred items.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups, and bags.
  • Drove team success by quickly completing assigned tasks.
  • Wiped down tables and equipment, swept and refilled stock.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Brewed and served coffee and tea with preferred add-ins.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Scrubbed and polished counters to remove debris and food.
  • Tailored orders to address customer allergies and gluten concerns.
  • Assembled and served meals according to specific guest requirements.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Directed patrons to restrooms and other amenities within facility.

Crew Member

McDonald's
Farmington, NM
06.2023 - 03.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained an organized work area to ensure efficient operations.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Informed customers about daily specials in an engaging manner.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Presented orders to guests within anticipated service times.
  • Stocked shelves and cases with new or transferred items.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups, and bags.
  • Wiped down tables and equipment, swept and refilled stock.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Brewed and served coffee and tea with preferred add-ins.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Assembled and served meals according to specific guest requirements.
  • Directed patrons to restrooms and other amenities within facility.

Crew Member

McDonald's
Gilbert, AZ
02.2022 - 06.2023
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained an organized work area to ensure efficient operations.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Informed customers about daily specials in an engaging manner.
  • Adhered to health department regulations regarding food handling procedures.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Presented orders to guests within anticipated service times.

Education

High School Diploma -

Farmington High School
Farmington, NM
05-2023

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Order management
  • Menu knowledge
  • Team collaboration
  • Time management
  • Effective communication
  • Adaptability in fast-paced environments
  • Positive attitude
  • Product knowledge
  • Cooking
  • Cleaning
  • Teamwork and collaboration
  • Influencing skills
  • Workplace safety
  • Company standards
  • Heavy lifting
  • Safety
  • Multitasking and organization
  • Equipment maintenance
  • Clear communication
  • Ordering procedures
  • Customer engagement
  • Menu memorization
  • Production line work
  • Cleaning and sanitizing

Affiliations

  • im a outside person i like doing things outside such as hanging out with friends helping people i see that need help

References

References available upon request.

Timeline

Crew Member

Sonics Drive In
06.2024 - 06.2025

Crew Member

McDonald's
06.2023 - 03.2024

Crew Member

McDonald's
02.2022 - 06.2023

High School Diploma -

Farmington High School

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