Dynamic Commercial Senior Account Manager with 14 years of proven expertise in B2B sales and account management within the construction materials sector. Strong abilities in territory development, prospecting, pipeline management, and contract negotiation consistently achieve multimillion-dollar revenue growth. Exceptional interpersonal and problem-solving skills foster high levels of customer satisfaction and retention. Adept at thriving in fast-paced, collaborative environments and driving team success while exceeding business objectives.
Overview
25
25
years of professional experience
Work History
VP of Sales and Logistics
Mid Ohio Flooring
01.2019 - 01.2026
Developed and implemented sales strategies aligning with organizational goals.
Led cross-functional teams to enhance customer engagement and drive revenue growth.
Analyzed market trends to identify new business opportunities and optimize sales performance.
Cultivated relationships with key stakeholders to strengthen partnerships and expand client base.
Increased sales revenue by developing and implementing innovative sales strategies.
Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
Commercial Senior Account Manager/project Manager
DIVERZIFY
01.2018 - 12.2021
Managed territory by prospecting, cold calling, and growing customer relationships in commercial floorcoverings; conducted market analysis and increased branch sales by engaging general contractors.
Detect key decision makers and executive contacts within targeted prospects. Interface with end-users, designers, General Contractors, and other decision makers.
Identify, cultivate, and leverage our client relationships through providing the highest level of customer service support and collaborative selling strategies.
Instinctively address all customer questions and concerns promptly with business savvy solutions and resolution strategies.
Established client accounts within a new region, negotiated contracts, and drove $1.0 million in annual sales revenue.
Commercial Account Executive
PROSOURCE WHOLESALE FLOOR COVERINGS
01.2010 - 12.2018
Prospected, cold called, and responded to inbound leads using customer relationship management strategies to sell wholesale floor coverings, increasing branch sales in assigned territory.
Detect key decision makers and executive contacts within targeted prospects. Interface with builders, designers, General Contractors, and other decision makers.
Identify, cultivate, and leverage our client relationships through providing the highest level of customer service support and collaborative selling strategies.
Instinctively address all customer questions and concerns promptly with business savvy solutions and resolution strategies.
Obtained two major accounts (Anheuser -Busch & Cardinal Health) within the first four months of employment.
Managed strategic and national accounts with general contractors across the United States, ensuring sustained revenue growth and customer retention.
Executed full sales strategy including sales forecasting and pipeline management to achieve over $1.5 million in sales.
Engineered Wood Product Designer/sales/operations
NATIONAL INDUSTRIAL LUMBER COMPANY
01.2010 - 12.2010
EWP Designer for numerous lumber companies around Ohio, West Virginia, and Michigan.
Bid preparation, layouts and engineered profiles using LP Software.
Calculate beams and I-Joist while meeting code requirements using the Wood-E Software.
Create pricing and quotes.
Train new customers on LP Solutions Software and maintain customer relations.
Selling of LP Product line to all customers who contacted the department.
Product Design Manager
ENGINEERED WOOD
01.2007 - 12.2010
Sole designer of I-Joist for all custom and production homes using LP Software. First fiscal year, processed $2.2M in sales and $3.1M in second fiscal year
Assigned as primary point of contact for client due to continued exceptional performance.
Prepare bids, layouts and engineered profiles using LP Software.
Calculate beams and I-Joist while meeting code requirements using the Wood-E Software.
Create pricing and quotes.
Track, monitor and maintain a four hundred-thousand-dollars in inventory.
Preserve profitable relationships with vendors and customers, including management of sales and profitability of engineered wood product line.
Maintain professionalism and proper etiquette through all forms of communication
Wall Panel & Truss Designer
KB Homes
01.2006 - 12.2007
Design and engineer all wall panel and roof trusses.
Produce all layouts, cut lists and engineered drawings for builders and plant.
Obtained all plot plans and permits for sold houses.
Maintain professionalism and proper etiquette through all forms of communication
Truss Estimator
Stock Building Supply
01.2005 - 12.2006
Estimate submissions of all custom and production homes ($800K-$1M per month).
Design and engineer all wall panel, floor, and roof trusses.
Produce all layouts and bid sheets to the sales department and builders while keeping the pricing within the market and below the competitors pricing.
Bar Manager
Broadmoor Country Club
01.2001 - 12.2005
Manage and train staff.
Manage the lounge area which accommodated seventy-five members.
Maintain and control the liquor, beer, wine and soft drink inventory.
Created seasonal wine lists.
Maintain excellent communication with members and vendors.
Education
BACHELORS - Arts
Southern New Hampshire University
Skills
Management & Leadership: Management, Project Management, Account Management, Training
Environmental Health Specialist at Richland Public Health, Knox Public HealthEnvironmental Health Specialist at Richland Public Health, Knox Public Health