Diligent professional with a proven track record in achieving company quotas and expectations through aggressive product promotion and sales. Skilled in recommending products based on individual requirements.
Overview
16
16
years of professional experience
Work History
Territory Sales Manager
TRI-STATE CARBONATION
Monticello, NY
01.2022 - Current
Assisted customers with product selection based on their individual needs.
Engaged in cold calling activities to generate leads for potential new customers.
Presented products and services to prospective customers.
Expanded territory by 15% on an annual basis.
Advertising Sales Director
PROFESSIONAL SPORTS PUBLICATION
Melville, NY
09.2021 - 12.2021
Consistently exceeded 90 cold calls, and follow-up calls daily
Made at least 10 new leads each day among multiple regions
Logged all calls, follow-ups, and sales daily into CRM software
Negotiated all contracts with prospective clients.
Customer Success/Operations Manager
DGP INTERNATIONAL
Farmingdale, NY
03.2018 - 08.2021
Maintained the company's day-to-day operations, including the ordering, stocking of all inventory, and handling all customer service inquiries
Managed and trained customer support employees and inventory specialist
Responsible for billing, collection, and operations reports including tracking expenses reconcile accounts to maintain accurate, current, and complete financial records
Handled all incoming business and client requests for information, including assisting clients with the use of the company website.
Office Manager
DGP INTERNATIONAL
Farmingdale, NY
03.2013 - 03.2018
Established efficient workflow processes and monitored daily productivity to improve the overall effectiveness of personnel and activities
Developed standard operating procedures for all administrative employees
Utilized Excel to manage and process a daily current of incoming product list.
Media Consultant
YELLOWBOOK/HIBU
Uniondale, NY
07.2012 - 02.2013
Maintained a retention rate of 92% of all existing accounts by cultivating relationships with key stakeholders, identifying customer needs, and developing customized solutions to market client business
Acquired new clients which accounted for $200k in net new revenue over the first 2 quarters
Consulted and engaged clients to strategically assess and improve marketing campaigns through both digital and print advertising.
Sales Manager
SPRINT LIMITLESS COMMUNICATIONS
Hicksville, NY
08.2008 - 06.2012
Ranked top salesperson for 3 consecutive years fyi 09,10,11
Managed business accounts with an average monthly average revenue
Ranked in Top 5% Customer Satisfaction rate in the Northeast region
Trained and managed 3 employees on customer relations and product sales.
Education
Master of Science - Management of Sports Industries
New Haven University
West Haven, CT
Bachelor of Business Administration -
Quinnipiac University
Hamden, CT
Skills
Customer Satisfaction
Communication & People Skills
Relationship Building
Optimizing Processes
Building Trust
Expectation Management
Prioritizing Customer Needs
Proactive
Territory Growth
Value-added selling
Goal Focused
Determined & Persistent
Timeline
Territory Sales Manager
TRI-STATE CARBONATION
01.2022 - Current
Advertising Sales Director
PROFESSIONAL SPORTS PUBLICATION
09.2021 - 12.2021
Customer Success/Operations Manager
DGP INTERNATIONAL
03.2018 - 08.2021
Office Manager
DGP INTERNATIONAL
03.2013 - 03.2018
Media Consultant
YELLOWBOOK/HIBU
07.2012 - 02.2013
Sales Manager
SPRINT LIMITLESS COMMUNICATIONS
08.2008 - 06.2012
Master of Science - Management of Sports Industries