Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Lewis

Newport News,VA

Summary

Accomplished Restaurant and Kitchen Manager with a proven track record at TGI Fridays, enhancing operational efficiency and customer satisfaction. Expert in inventory management and staff leadership, I've significantly reduced food waste and improved team performance. Skilled in fostering collaboration and implementing cost controls, my approach has consistently elevated guest experiences and financial outcomes. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Fords Colony Country Club
11.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Kitchen Manager

TGI Fridays
03.2016 - 11.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

Education

High School Diploma -

Lloyd C. Bird High School
Chesterfield, VA

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Wine Knowledge
  • Problem-Solving
  • Team Leadership
  • Reliable and Responsible
  • Inventory Management
  • Critical Thinking
  • Supply Ordering and Management
  • ServeSafe Manager
  • Anticipating Problems
  • Back of House Management
  • Labor and Overhead Cost Estimation
  • Front of House Management
  • Work Planning and Prioritization
  • Quality Control
  • Collaboration and Teamwork
  • Operations Management
  • Adaptable
  • Food Service Background
  • Complaint resolution
  • Shift Management
  • Customer-Oriented
  • Strategic Planning
  • Cost controls
  • Customer Service

Timeline

Restaurant Manager

Fords Colony Country Club
11.2021 - Current

Kitchen Manager

TGI Fridays
03.2016 - 11.2021

High School Diploma -

Lloyd C. Bird High School

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Gregory Lewis