Gregory Lewis
Norfolk,VA
Summary
Dynamic Warehouse Lead with extensive supervisory experience at NTW, excelling in logistics coordination and optimizing workflow. Proven track record in enhancing operational efficiency and fostering teamwork. Adept at shipping and receiving, while delivering exceptional customer service and maintaining a safe work environment. Committed to achieving goals through effective time management and attention to detail.
Warehouse operations professional with strong leadership skills and hands-on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy.
Overview
37
37
years of professional experience
Work History
Warehouse Lead
Tire Hub
09.2020 - Current
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Improved order accuracy by implementing barcode scanning technology and rigorous quality control checks during packing process.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
Warehouse Lead
NTW
12.2018 - 09.2020
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
Store Manager
National Tire and Battery
01.2001 - 12.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
Discount Tire
06.1988 - 12.2000
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
No Degree - Engineering
San Diego State University
San Diego, CASkills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Product packaging
- Attention to detail
- Shipping and receiving
- Logistics coordination
- Equipment operation
- Warehouse functions
- Warehouse operations
Timeline
Warehouse Lead
Tire Hub
09.2020 - Current
Warehouse Lead
NTW
12.2018 - 09.2020
Store Manager
National Tire and Battery
01.2001 - 12.2018
Assistant Store Manager
Discount Tire
06.1988 - 12.2000
No Degree - Engineering
San Diego State University
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