Gregory Lewis

• Monitored premises to ensure safety and security compliance.
• Responded to incidents quickly, maintaining calm and order during emergencies.
• Conducted regular patrols to deter unauthorized access and detect suspicious activity.
• Collaborated with local law enforcement to enhance security protocols and response times.
• Documented daily activities and incidents in detailed reports for management review.
• Utilized surveillance systems effectively to monitor property and identify potential threats.

• Directed daily operations to enhance customer satisfaction and streamline service delivery.
• Developed and implemented training programs for staff, fostering skill development and team cohesion.
• Analyzed sales trends to optimize inventory management and reduce stock discrepancies.
• Led initiatives to improve store layout, enhancing product visibility and accessibility for customers.
• Collaborated with marketing teams on promotional strategies, increasing foot traffic and brand awareness.
• Established performance metrics for staff, ensuring accountability and driving productivity standards.
• Fostered a positive work environment through effective communication and conflict resolution strategies.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Completed point of sale opening and closing procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Supervised guests at front counter, answering questions regarding products.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

• Led team in achieving operational goals and enhancing service delivery standards.
• Developed training programs to improve employee performance and reduce turnover rates.
• Streamlined inventory management processes, resulting in increased efficiency and reduced waste.
• Facilitated regular performance reviews, fostering growth and accountability among team members.
• Analyzed sales data to identify trends, informing strategic decision-making for product offerings.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Established key performance indicators to measure success and drive continuous improvement initiatives.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Conducted performance evaluations and provided constructive feedback to employees.

• Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
• Optimized checkout process to reduce wait times, improving customer satisfaction scores.
• Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
• Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

• Supervised security personnel to ensure compliance with safety protocols and operational standards.
• Developed and implemented security procedures to enhance overall safety measures.
• Conducted regular training sessions to improve team performance and response times.
• Coordinated emergency response plans, ensuring preparedness for various scenarios.
• Evaluated incident reports and implemented corrective actions for future prevention.
• Fostered a culture of safety awareness among staff through continuous education initiatives.
• Conducted regular patrols of facility to detect and deter security threats.
• Recorded incident reports with detailed accounts of occurrences.
• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
• Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
• Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
• Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
• Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
• Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
• Increased security awareness among staff with comprehensive training sessions.
• Supervised team of Number security personnel during shift.
• Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
• Implemented comprehensive security plans to provide highest levels of protection for facilities.
• Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.

Managed security policies and procedures to promote safety and security of personnel and assets.

• Oversaw daily site operations, ensuring compliance with safety regulations and project specifications.
• Coordinated schedules and resources to optimize workforce efficiency across multiple projects.
• Mentored junior staff, fostering skill development and enhancing team performance in project execution.
• Implemented process improvements that reduced downtime and increased productivity on-site.
• Managed subcontractor relationships, ensuring adherence to quality standards and contractual obligations.
• Developed training programs for safety protocols, significantly improving team awareness and compliance rates.
• Trained new team members on site policies and procedures.
• Oversaw personnel safety and efforts at work site.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.

• Diagnosed and repaired ATM hardware and software issues to ensure optimal operational performance.
• Conducted routine maintenance on ATMs, enhancing reliability and minimizing downtime.
• Collaborated with vendors to source replacement parts, ensuring timely repairs and service continuity.
• Trained junior technicians on troubleshooting techniques and maintenance best practices.
• Contributed to customer satisfaction by promptly responding to service calls and resolving ATM issues.
• Ensured optimal machine performance with timely troubleshooting, diagnosis, and repair of ATM malfunctions.
• Collaborated with bank personnel to identify and address specific needs related to ATM operations and security measures.

• Developed engaging lesson plans to meet diverse learning needs.
• Implemented classroom management strategies to create a positive learning environment.
• Adapted instructional materials for students with varying abilities and learning styles.
• Collaborated with teachers to provide continuity of education during absences.
• Fostered student engagement through interactive activities and discussions.
• Monitored student progress and communicated concerns to appropriate staff members.
• Assisted in maintaining a safe and orderly classroom setting during transitions.

• Developed and implemented loss prevention strategies to reduce shrinkage across all departments.
• Conducted audits and investigations to identify theft trends and prevent future incidents.
• Trained staff on loss prevention protocols, enhancing awareness and compliance throughout the organization.
• Collaborated with law enforcement on security matters to ensure swift resolution of incidents.
• Analyzed data from surveillance systems to detect suspicious behavior and mitigate risks effectively.
• Managed inventory control processes, optimizing accuracy in stock levels and reducing discrepancies.
• Led cross-functional teams in vulnerability assessments, improving overall safety measures within the facility.
• Established reporting procedures for loss incidents, streamlining communication between departments for timely action.
• Maintained accurate records of all loss prevention activities, including incident reports, audit results, and training sessions attended by staff members.
• Conducted regular safety inspections of store premises, identifying potential hazards and taking corrective action as needed.
• Analyzed store data to identify trends in inventory discrepancies or other indicators of potential loss issues.
• Reduced inventory shrinkage by conducting thorough audits and addressing discrepancies in a timely manner.
• Managed security personnel schedules, ensuring adequate coverage during peak hours and high-risk periods.
• Enhanced store security by implementing effective loss prevention strategies and training staff on best practices.
• Provided support to management during internal investigations involving employee theft or policy violations.
• Facilitated cross-functional collaboration between different departments within the organization, enabling a more comprehensive approach to reducing theft and loss.
• Assisted with investigations of theft incidents, gathering evidence, and working closely with law enforcement agencies when necessary.
• Developed strong relationships with local law enforcement agencies to facilitate communication and cooperation in case of incidents.
• Monitored store surveillance systems, identifying suspicious activity and quickly responding to potential threats.
• Evaluated existing loss prevention policies for effectiveness and recommended updates or revisions as needed.
• Achieved better control over inventory levels through regular cycle counts and reconciliation processes.
• Continuously assessed store layout and merchandise placement for potential vulnerabilities that could lead to increased loss risks, recommending changes as needed.
• Completed incident reports and activity logs for accurate, current records.

• Enforced laws and ordinances, ensuring community safety and compliance.
• Conducted investigations on criminal activities, gathering evidence and interviewing witnesses.
• Managed emergency response operations, coordinating with multiple agencies for effective resolution.
• Developed and implemented training programs for new deputies, enhancing team performance and efficiency.

• Led diverse teams in high-pressure environments to achieve mission objectives and enhance unit cohesion.
• Developed and executed training programs to improve operational readiness and skills of personnel.
• Implemented strategic initiatives that streamlined logistics operations, increasing efficiency across multiple deployments.
• Mentored junior soldiers, fostering professional growth and enhancing team performance through effective leadership.
• Established safety protocols that reduced incidents and ensured compliance with military regulations during operations.
• Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
• Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
• Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
• Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
• Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
• Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
• Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
• Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
• Assembled, disassembled and maintained various weapons for operational readiness.
• Secured and protected military property, assets, and personnel.