Summary
Overview
Work History
Skills
Timeline
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GREGORY LEYVA

Eugene,OR.

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager

Vans
Eugene, OR
02.2020 - Current
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Provided and coached the ultimate Van Doren experience.

Store Manager

Shoes Right Here
Eugene, OR
05.2005 - 09.2017
  • Increased overall store sales by 30% within first 2 years of becoming Store Manager
  • Maintained store staff by recruiting, selecting, and scheduling employees
  • Maintained customer experience through team member interaction and store presentation
  • Managed and trained all employees in maximizing sales, and performing daily tasks
  • Oversaw preparation of displays, merchandise, and presentations
  • Coordinated flow of goods from stock room to sales floor
  • Monitored, controlled, and verified inventory accuracy and product levels
  • Responsible for cash handling, making deposits, and assisting with payroll
  • Assisted in adding new product, picking and pulling orders, shipping and receiving duties, as well as handling customer service for company's online store.

Skills

  • Accuracy and Attention to details
  • Problem analysis, use of judgment and ability to solve problems efficiently
  • Business leadership skills
  • Technical and technological skills
  • Adaptability and ability to work under pressure
  • Sales Expertise
  • Issue Resolution
  • Employee Scheduling
  • Strategic Planning
  • Goals and Performance
  • Sales Strategies

Timeline

Assistant Store Manager

Vans
02.2020 - Current

Store Manager

Shoes Right Here
05.2005 - 09.2017

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GREGORY LEYVA