Gregory Lovato
Monument,CO
Summary
Results-driven emergency management professional with a robust background at Monument Fire Department, rising from Paramedic to Battalion Chief. Demonstrates exceptional skills in critical decision-making and behavioral emergency interventions, yielding high patient satisfaction and improved team dynamics. Proficient in emergency medical care and effective communication, consistently enhancing service quality and operational efficiency. Currently applying office management and customer service expertise at Take Charge Physical Therapy to optimize patient support and contribute to business growth.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Paramedic
Monument Fire Department
Monument, CO
10.2013 - Current
- Delivered emergency medical care to community members.
- Assessed emergency scenes upon arrival for possible hazards or dangerous situations.
- Remained level-headed and proactive during emergency situations.
- Reported and documented medical treatment administered on-site and during transport to healthcare facility.
- Calmed patients by carefully explaining each step, and remaining self-composed.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Office Manager
Take Charge Physical Therapy, p.l.l.c.
Monument, CO
04.2012 - Current
- Managed, scheduled, and coordinated office functions and activities.
- Oversaw budget management for inventory and vendor services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed incoming correspondence efficiently.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Managed office inventory and placed new supply orders.
- Reviewed completed work to verify consistency, quality, and conformance.
- Oversaw front desk operations, accommodating visitors and addressing inquiries.
Paramedic
Sky Ridge Medical Center
Lonetree, CO
08.2016 - 09.2018
- Increased client contentment by handling concerns with expertise and a friendly attitude.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Performed basic diagnostic tests such as blood glucose monitoring, I-Stat use, IV catheterization, EKG readings, and urine analysis.
- Monitored vital signs, condition of patients, and communicated changes to physicians or nurses in a timely manner.
- Created and applied plaster and fiberglass splints, and educated patients in the use of crutches, canes, and walkers.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
Battalion Chief
Tri-Lakes Monument Fire Department
Monument, CO
08.2007 - 10.2013
- Formulated plans for firefighting operations in response to emergency incidents and other related situations.
- Led instructional drills on utilizing firefighting tools effectively.
- Directed station operations to ensure prompt and high-quality responses in fire, medical, and public safety.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Directed the implementation of changes in policy or procedure as required by local or state regulations.
- Prepared detailed reports summarizing findings from investigations into fires and incidents involving fatalities.
- Supervised subordinate personnel during fireground operations, providing direction as needed.
- Managed budgets associated with assigned areas of responsibility, ensuring fiscal responsibility was upheld at all times.
- Followed department rules and regulations and oversaw discipline to maintain compliance among personnel.
- Managed staffing, recruitment, interviewing and selection of potential team members in alignment with station needs.
- Developed and implemented training procedures for newly hired personnel.
- Participated in community outreach programs designed to educate the public about fire safety measures.
- Fostered strong relationships with subordinates, peers, and superiors to guarantee task completion.
- Examined and addressed grievances lodged against the Fire Department.
Firefighter Captain
Tri-Lakes Monument Fire Department
Monument, CO
06.1998 - 08.2007
- Provided leadership and guidance to assigned crew members during drills, exercises, and real-world operations.
- Responded to fire and emergency alarms and evaluated emergency to direct company operations.
- Maintained records of all fire-related activities including incident reports, maintenance logs, and training documents.
- Monitored shift activities to ensure compliance with departmental policies and procedures.
Paramedic/Relief Shift Supervisor
American Medical Response Ambulance Service
Colorado Springs, CO
01.1991 - 10.1998
- Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Documented care provided to patients into reports for submission to supervisor.
Nurse
Mission Park Medical Clinic
Oceanside, CA
02.1990 - 07.1991
- From February 1990 to September 1990, this job was part-time at approximately 10 to 16 hours per week. From September 1990 until July 1991, this job was full-time at 40+ hours per week.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
Hospital Corpsman/Surgical Clinic Lead
United States Navy, USN
Camp Pendleton South, CA
11.1987 - 09.1990
- 40+ hour work week in a Naval Hospital General Surgery Clinic, with additional 24-36 hour collateral duties as an ambulance Emergency Medical Technician.
- Facilitated patient care by performing examinations and administering treatment.
- Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
- Administered medications and immunizations.
- Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
- Monitored post-operative recovery progress of surgical patients.
- Coordinated scheduling of appointments for assigned caseload of patients.
- Cleaned medical tools regularly to comply with sanitary guidelines.
- Facilitated communication between patients, family members, and healthcare professionals.
- Prepared medications as prescribed by physicians and administered them to patients.
- Maintained accurate records of patient treatments and medications administered.
- Maintained health records for marine platoons.
- Managed immunization programs for military personnel.
- Assisted physicians in the diagnosis, treatment, and management of patient care as the lead colonoscopy technician and clinic supervisor.
- Contributed innovative ideas and solutions to enhance team performance and outcomes, and worked as a team member in developing a training simulator for laparoscopic cholecystectomies.
- Instructed junior staff members on proper clinical practices and procedures.
- Communicated with nurses and emergency service personnel to get patients immediate care.
- Performed collateral duty as a battalion aid station-based ambulance Emergency Medical Technician.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Responded immediately to emergency calls to confirm best possible treatment.
Education
Paramedic Program Certificate - Paramedicine
Swedish Paramedic Program/Arapahoe Community Coll
Littleton, CO11-1991
Some College (No Degree) - Business Administration
Metropolitan State University of Denver
Denver, COAdvanced Medical, Leadership, Management
Miscellaneous Coursework
Skills
- Emergency management
- Emergency Medical Care
- Patient support and assistance
- Behavioral emergency intervention
- Critical decision-making skills
- Documentation and reporting proficiency
- Website Management
- Scheduling software operation
- Transaction Management Expertise
- Professional Correspondence Composition
- Patient Appointment Management
- Service-Oriented Customer Engagement
Certification
- Colorado State Paramedic Certification
- ACLS
- PALS
- BLS
Accomplishments
- 2009 Awarded Supervisor of the Year
- Throughout career various received awards (life-saving, exemplary service, etc.)
References
References available upon request.
Timeline
Paramedic
Sky Ridge Medical Center
08.2016 - 09.2018
Paramedic
Monument Fire Department
10.2013 - Current
Office Manager
Take Charge Physical Therapy, p.l.l.c.
04.2012 - Current
Battalion Chief
Tri-Lakes Monument Fire Department
08.2007 - 10.2013
Firefighter Captain
Tri-Lakes Monument Fire Department
06.1998 - 08.2007
Paramedic/Relief Shift Supervisor
American Medical Response Ambulance Service
01.1991 - 10.1998
Nurse
Mission Park Medical Clinic
02.1990 - 07.1991
Hospital Corpsman/Surgical Clinic Lead
United States Navy, USN
11.1987 - 09.1990
- Colorado State Paramedic Certification
- ACLS
- PALS
- BLS
Paramedic Program Certificate - Paramedicine
Swedish Paramedic Program/Arapahoe Community Coll
Some College (No Degree) - Business Administration
Metropolitan State University of Denver
Advanced Medical, Leadership, Management
Miscellaneous Coursework
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