Gregory Malone
Powder Springs,GA
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active.
Overview
14
14
years of professional experience
Work History
Store Associate
JCPENNEY
Hiram, GA
11.2021 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Effectively located merchandise across various stores to address customer needs.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Discussed Product or Service with customers, outlined restrictions and educated on policies.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Assembler
The Reserves Networking LLC
Smyrna, GA
07.2021 - 10.2021
- Greet customers and ascertain what each customer wants or needs
- Ecommend, select, and help locate or obtain merchandise based on customer needs and desires
- Ompute sales prices, total purchases and receive and process cash or credit payment
- Nswer questions regarding the store and its merchandise.
- Aintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Atch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Xchange merchandise for customers and accept returns.
- Lean shelves, counters, and tables.
- Elp customers try on or fit merchandise.
- Ag or package purchases, and wrap gifts.
- Ecommend, select, and help locate or obtain merchandise based on customer needs and desires
- Reet customers and ascertain what each customer wants or needs
- Nswer questions regarding the store and its merchandise.
- Nventory stock and requisition new stock.
- Icket, arrange and display merchandise to promote sales.
- Xchange merchandise for customers and accept returns.
- Lean shelves, counters, and tables.
- Elp customers try on or fit merchandise.
- Pen and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Ag or package purchases, and wrap gifts.
- Reviewed video surveillance footage.
- Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Verified part numbers and placed parts in appropriate shipping containers.
- Recognized and reported defective material and equipment to shift supervisor.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
SURVEILLANCE OFFICER
EyeQ Monitoring Services
Marietta, GA
07.2020 - 10.2020
- ELECTION POLLS AUDITORELECTION POLLS AUDITORELECTION POLLS AUDITORELECTION
- Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
Election Poll Auditor
CoWorx Staffing Services
Marietta, GA
05.2020 - 07.2020
- Prepared, cleaned and maintained polling stations.
- Addressed voter questions and concerns.
- Opened and closed polling booths.
- Posted signs, instructions and statutory notices for incoming voters to see.
- Maintained ballot secrecy and confidentiality.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Driver Helper
UPS
Atlanta, GA
10.2014 - 01.2020
- ELECTION POLLS WORKERELECTION POLLS WORKERELECTION POLLS WORKERELECTION POLLS WORKER
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Obtained customer signatures to complete and process paperwork.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Election Poll Auditor
Paulding County Board of Elections
Dallas, GA
10.2012 - 11.2019
- Package finished products and prepare them for shipment.
- Nload and sort items collected along delivery routes.
- Nload goods from large trucks, and load them onto smaller delivery vehicles.
- Maintained ballot secrecy and confidentiality.
- Issued and collected voter ballot papers.
Store Associate
JCPenney
Hiram, GA
06.2009 - 07.2012
- Worked with loss prevention in monitoring shopper behavior.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Proactive Intelligence Analysis
EDUCATIONEDUCATIONEDUCATIONEDUCATION
AMERICAN MILITARY UNIVERSITYAMERICAN MILITARY UNIVERSITYAMERICAN MILITARY - undefined
UNIVERSITYAMERICAN MILITARY UNIVERSITY
Bachelor of Science (B.S - Intelligence Analysis Candidate
towards Bachelor - Legal Studies
SOUTH UNIVERSITYSOUTH UNIVERSITYSOUTH UNIVERSITYSOUTH UNIVERSITY
Skills
- Shelving and Storage
- Customer and Call Response
- Microsoft Office
- Verbal and Written Communication
- Warehouse Coordination and Support
- Safety Procedures
- Data Entry
- Reliable and Responsible
- Cash Register Operations
- Customer Service
- Product Packaging
- Motivated Team Player
- Strong Attention to Detail
- Cleaning and Sanitizing
- Stockroom Maintenance
- Stocking and Replenishing
- Customer Relationships
- Organizational Skills
- Heavy Lifting
- Customer-Oriented
- Returns and Defective Items Processing
- Storage Methods and Procedures
- Friendly and Enthusiastic
- Customer-Oriented Mindset
- Shipping and Receiving
- Critical Thinking
- Adaptable and Flexible
- Honesty and Integrity
- Decision Making
Timeline
Store Associate
JCPENNEY
11.2021 - Current
Assembler
The Reserves Networking LLC
07.2021 - 10.2021
SURVEILLANCE OFFICER
EyeQ Monitoring Services
07.2020 - 10.2020
Election Poll Auditor
CoWorx Staffing Services
05.2020 - 07.2020
Driver Helper
UPS
10.2014 - 01.2020
Election Poll Auditor
Paulding County Board of Elections
10.2012 - 11.2019
Store Associate
JCPenney
06.2009 - 07.2012
Proactive Intelligence Analysis
EDUCATIONEDUCATIONEDUCATIONEDUCATION
AMERICAN MILITARY UNIVERSITYAMERICAN MILITARY UNIVERSITYAMERICAN MILITARY - undefined
UNIVERSITYAMERICAN MILITARY UNIVERSITY
Bachelor of Science (B.S - Intelligence Analysis Candidate
towards Bachelor - Legal Studies
SOUTH UNIVERSITYSOUTH UNIVERSITYSOUTH UNIVERSITYSOUTH UNIVERSITY
Similar Profiles
Alexia HowardAlexia Howard
Merchandising Assistant at JCPenneyMerchandising Assistant at JCPenney
Kathy OlsonKathy Olson
Sales Floor Supervisor at JCPenneySales Floor Supervisor at JCPenney
Jacob MyersJacob Myers
Wharehouse Worker at JCPenneyWharehouse Worker at JCPenney
Groshua SimpsonGroshua Simpson
Human Resource Business Partner /Customer Experience Manager at JCPenneyHuman Resource Business Partner /Customer Experience Manager at JCPenney
Miguel GalvanMiguel Galvan
Construction Worker at Artisan Built CommunitiesConstruction Worker at Artisan Built Communities