Gregory Martinez
Chicago,IL
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Software Engineering Intern/District Manager in Training
Carbon Mexican Grill
04.2023 - 05.2024
- Collaborated with software engineers to develop and test application procedures for system efficiency.
- Investigated and resolved application functionality issues.
- Worked with developers to identify and remove software bugs.
- Corrected, modified and upgraded software to improve performance.
- Tested functional compliance of company products.
- Provided software and hardware troubleshooting to maintain performance levels.
- Developed user-friendly interfaces for seamless navigation and improved user experience.
- Spearheaded employee engagement initiatives aimed at fostering an inclusive workplace atmosphere that promoted teamwork and collaboration across all levels of the organization.
- Analyzed sales trends to identify growth opportunities, implementing targeted action plans to capitalize on market potential.
- Enhanced employee retention rates by creating a supportive work environment and providing ongoing professional development opportunities.
- Reduced shrinkage levels by implementing loss prevention strategies and promoting a culture of accountability among staff members.
- Managed multiple store locations simultaneously, ensuring consistent execution of company policies and procedures across all sites.
- Collaborated with cross-functional teams to drive continuous improvement initiatives and optimize overall business performance.
Manager
Carbon Live Fire Mexican Grill
05.2012 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Defined clear targets and objectives and communicated to other team members.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Coordinated employee schedules, ensuring adequate coverage during peak hours while minimizing overtime expenses.
- Monitored customer service calls to verify representatives' adherence to service standards and best practices.
Caretaker
DHS
10.2018 - 11.2019
- Provided daily care to include meals, cleaning, mental support, support in walking, etc
- Maintained and adhere to all rules and regulations imposed by the state
- Take all and any classes provided by SEIU to help and excel within my service and care
GM
Evans St. Liquor
06.2016 - 09.2017
- Handle and managed all aspect of the liquor store
- Handle ordering and inventory all products into storage and computer
- Handle all cash and daily deposits to include paying daily inventory delivery
- Key holder open/closed
- Handle scheduling and labor hours
- Established standard operating procedures that enhanced employee performance.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Assisted in recruiting, hiring and training of team members.
Universal Banker/ Teller Supervisor
Byline Bank
02.2014 - 06.2016
- Learned all aspects of banking while adhering to all federal, state, and local regulations and rules
- Operated all teller transactions while supervising up to 8 employees during a shift
- Key holder opened and closed/Vault Operator Opened/closed and maintained all aspects of needs for a account
Education
obtained college credits
Harold Washington
Chicago, ILHS Diploma -
YCLA
Chicago, ILSkills
- Fluent in English
- Fluent in Spanish
- Strategic leadership
- Organizational development
- Fundraising expertise
- Relationship development
- Crisis management
- Cross-functional teamwork
- Budget oversight
- Time management
- Critical thinking
Accomplishments
- Collaborated with team of 10 in the development of community fundraisers for the school.
- Supervised team of 8-10 staff members.
Certification
- IL Driver's License
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Software Engineering Intern/District Manager in Training
Carbon Mexican Grill
04.2023 - 05.2024
Caretaker
DHS
10.2018 - 11.2019
GM
Evans St. Liquor
06.2016 - 09.2017
Universal Banker/ Teller Supervisor
Byline Bank
02.2014 - 06.2016
Manager
Carbon Live Fire Mexican Grill
05.2012 - 05.2024
HS Diploma -
YCLA
obtained college credits
Harold Washington
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