GREGORY McCORMICK
ShopRite
Langhorne,PA
1
Certification
23
years of professional experience
Dynamic customer-focused professional with over 20 years of experience in delivering exceptional service and fostering strong customer relationships across retail, office, and residential service environments. Recognized for integrity, reliability, and outstanding communication skills, with expertise in data processing and effective management of customer interactions. Proven ability to thrive in fast-paced settings while rapidly mastering new systems. Committed to providing top-tier service and guiding customers toward tailored solutions that meet their needs.
Work History
Unloader, Sorter & Stocker / Retail Operations
6 Years 4 Months- Supported high-volume retail operations through freight unloading, sorting, stocking, inventory control, and customer assistance.
- Monitored inventory and resolved discrepancies to ensure accuracy and organization of stock for efficient daily operations.
- Assisted customers with product inquiries and needs, delivering reliable and professional service to enhance customer satisfaction.
- Operated pallet jacks and forklifts to safely transport goods, collaborating with team members to achieve daily operational goals.
Installation Technician
7 Years 3 Months- Acted as a customer-facing technician for residential installation projects, communicating project needs, schedules, and expectations with homeowners.
- Coordinated materials and job requirements for precision window installation, ensuring quality hardware, trim, and finishing work.
- Addressed customer questions and concerns professionally while ensuring clean, organized, and hazard-free job sites.
- Operated independently at customer locations, upholding quality, safety, and service standards.
Overnight Stocker
1 Year 8 Months- Coordinated overnight freight unloading, shelving, and organization of incoming stock to ensure efficient store readiness for daily operations.
- Conducted inventory verification and organized stock to facilitate accurate replenishment and enhance store operations.
- Maintained overnight stock flow, replenishing sales floor merchandise and keeping aisles organized.
- Unloaded freight from trailers and staged pallets for efficient backroom processing.
- Rotated stock and removed damaged product to support accurate inventory and product freshness.
Home Improvement Assistant
7 Years 8 Months- Assisted residential improvement projects for windows, siding, and gutters, ensuring effective job-site organization and optimal material use.
- Engaged with homeowners to address project inquiries and service needs, contributing to high levels of customer satisfaction.
- Oversaw tools and materials, facilitating smooth workflow and ensuring clean, safe work environments.
Data Processor
1 Year- Processed inspection reports and entered customer and project information, ensuring data integrity and accuracy.
- Prepared comprehensive reports and maintained electronic records, verifying submitted information for accuracy and completeness.
- Supported daily administrative operations, facilitating efficient workflow in a deadline-driven office environment.
Education
High School Diploma
Skills
Inventory management
Stock Control
Inventory Reporting
Logistics Coordination
Pallet Jack & Forklift Operation
Recordkeeping
Data Entry
Microsoft Office
Problem Resolution
Customer Communication
Service management
Scheduling
Customer relations
Inventory assistance
Computer Systems
Certification
Forklift Operator Certification
Timeline
Unloader, Sorter & Stocker / Retail Operations
ShopRite
03.2020 - 07.2026Read More
Installation Technician
R&R Glass
09.2012 - 12.2019Read More
Overnight Stocker
Walmart
01.2011 - 09.2012Read More
Data Processor
Fidelity Inspection & Consulting Services
04.2007 - 04.2008Read More
Home Improvement Assistant
John Conover Home Improvements
04.2003 - 12.2010Read More
Council Rock High School
High School Diploma
Read More