Summary
Overview
Work History
Education
Skills
Timeline
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Gregory McDonnell

Tarpon Springs

Summary

Dynamic mortgage professional with extensive experience at JPMorgan Chase, excelling in customer service and negotiation. Proven track record of enhancing client retention and securing favorable loan terms. Adept at collaborating with teams to expedite approvals while improving clients' financial standings through tailored advice and support.

Overview

12
12
years of professional experience

Work History

Mortgage Broker

Guild Mortgage Company
03.2024 - Current
  • Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
  • Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Explained entire mortgage loan process to borrower.

Mortgage Loan Officer

JPMorgan Chase
04.2013 - 03.2024
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

Education

Bachelor of Arts - Philosophy

University of South Florida
Tampa, FL
05-1996

Skills

  • Strong negotiation skills
  • Customer service and support
  • Superior customer service
  • Collaborative teamwork

Timeline

Mortgage Broker

Guild Mortgage Company
03.2024 - Current

Mortgage Loan Officer

JPMorgan Chase
04.2013 - 03.2024

Bachelor of Arts - Philosophy

University of South Florida

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Gregory McDonnell