Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Work Availability
Timeline
SalesManager

Gregory McDowell-Dreden

Paralegal
Mishawaka,IN

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented General Manager with seventeen years of goal orient with experience. Expert in retail industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in committed to punctuality.


To seek and maintain full-time position in Legal position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

General Manager

CA One Services, Inc.
Austin, TX
04.2001 - 11.2004
  • Manage operation of five retail stores and an onsite warehouse
  • Review: P&L statement, Sales goals, Merchandising, Inventory and Shrinkage control, Loss prevention, Human resources, Employee training and evaluation, Payroll, and Public relationship
  • Generate annual sales volume $6 million
  • Report to Vice President of retail
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Prepared annual budgets with controls to prevent overages.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Retail General Manager

Hudson News
Dallas, TX
03.1995 - 11.2000
  • Promotion within the company.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Manage operation of five stores and on-site warehouse depending on location.
  • Sales volume of $6 million to $12 million depending on the location.
  • Sales volume of $6 million to $12 million depending on locatio
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Assignment for a year opening Atlanta airport of twenty-one stores and off-site Distribution center.

Distribution Center/Assistant Retail Operations Manager

W.H. Smith
Orlando, FL
02.1986 - 03.1995
  • Promotions in hotel stores to Airport within the company.
  • Assisted General Manager with four stores and warehouse of daily operations
  • Annual sales of airport $ 8 million.
  • Annual sales of $ 168,000 to $ 1.5 million depending on location in hotels.
  • Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
  • Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports.
  • Streamlined monthly, quarterly and yearly bank audits, effectively reducing financial discrepancies and risks.
  • Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
  • Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
  • Exceeded revenue goals on consistent basis, resulting in commendation from management.

Education

No Degree - General Studies

East High School
Youngstown, OH

High School Diploma -

The Excel Center
South Bend, IN
01.2018 - 02.2020

Certificate - Paralegal Studies

Ivy Tech Community College of Indiana
Indianapolis, IN
01.2020 - 05.2022

BA of Paralegal - BA of Paralegal Studies

Loyola University of Chicago
Chicago, IL
08.2022 - Current

Skills

Time Mangement

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Accomplishments

I am self goal oriented individual that achieves and succeeds. s motives my team with positive feedback. My leadership role is taken seriously and embrace challenges with arrives.

  • Supervised team of four to two fifty staff members.
  • Documented and resolved 9/11 which led to positive rollout of merchandise to build business per 9/11.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.

Affiliations

  • Toastmasters
  • National Student Leadership Success.
  • journalism

Certification

CertificateFood

Interests

Writing

Law

Legal

Volunteer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

BA of Paralegal - BA of Paralegal Studies

Loyola University of Chicago
08.2022 - Current

CertificateFood

02-2020

Certificate - Paralegal Studies

Ivy Tech Community College of Indiana
01.2020 - 05.2022

High School Diploma -

The Excel Center
01.2018 - 02.2020

General Manager

CA One Services, Inc.
04.2001 - 11.2004

Retail General Manager

Hudson News
03.1995 - 11.2000

Distribution Center/Assistant Retail Operations Manager

W.H. Smith
02.1986 - 03.1995

No Degree - General Studies

East High School
Gregory McDowell-DredenParalegal