Gregory Merski
Bridgeville,PA
Summary
Strategic and detail-oriented United States Air Force veteran with 23+ years of experience. Retired E-8, top two percent of the enlisted force. Outstanding organizational, time management, planning, problem-solving, verbal and written communication, safety and risk analysis, relationship building, presentation development and delivery, and leadership skills. Experience in project/construction/housing management, electric, HVAC, power generation, facilities maintenance, safety, management and supervision, budgeting costs, leading teams, contracts, and hiring personnel. Proficient in IBM Tririga, Microsoft Word, Excel, and PowerPoint. Earned BA in Organizational Management with Magna Cum Laude Honors. Working on Project Management Professional Certification with expected completion in February 2023. Sustained six dormitories valued at 58.1 million dollars housing 634 residents. Executed over ten million worth of multiple minor and major sustainment, restoration, and renovation projects over the last four years
Overview
21
21
years of professional experience
1
1
Certification
Work History
Superintendent, Unaccompanied Housing
United States Air Force
Joint Base Andrews , MD
08.2018 - Current
- Explained criteria for public housing and assisted eligible low-income families with application process.
- Collected and analyzed client income, credit report, assets and debts to determine eligibility for housing program.
- Assessed current usage and future needs to determine expansion plans.
- Established and implemented district-wide policies followed by staff and students.
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Modified and directed project plans to meet organizational needs.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Identified plans and resources required to meet project goals and objectives.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Section Chief, Electrical Systems
United States Air Force
Lajes Field, Azores, Portugal
09.2015 - 12.2022
- Budgeted funds for training on regular basis.
- Inventoried gear and supervised general use.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
Facilities Superintendent
United States Air Force
Joint Base Andrews, MD
03.2018 - 08.2018
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Assisted with meetings and conference room reservations.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Prepared action plans to establish procedures for various emergency situations.
- Reviewed and oversaw construction and renovation projects.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Set and enforced departmental budgets, goals and deadlines.
- Held classes to teach staff facility procedures.
Section Chief, Electrical Systems
United States Air Force
Joint Base Andrews, MD
09.2015 - 03.2018
- Inventoried gear and supervised general use.
- Budgeted funds for training on regular basis.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Trained [Number] personnel on [Branch] procedures and safety.
- Diagnosed faults and developed resolution plans.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Managed project technical, schedule and cost risk factors to facilitate completion while minimizing negative outcomes.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Serviced electrical, pumps and air handling systems.
- Repaired and installed wiring, connectors, control boxes antennas and other pieces.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Monitored [Type] production schedules and made adjustments to achieve compliance with preset timelines.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
Executive Assistant to Chief Enlisted Manager
United States Air Force
Lajes Field, Azores, Portugal
12.2014 - 09.2015
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Facility Operations and Maintenance Manager
United States Air Force
Beale Air Force Base, CA
01.2010 - 09.2014
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Inspected facility and assessed its [Type] and [Type] systems for functionality and safety.
- Managed staff of [Number], created work schedules, distributed assignments and supervised day-to-day operations.
- Evaluated facilities to determine if company maintenance protocols complied with [State] health and safety regulations.
- Scheduled routine maintenance and repair of facility equipment.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited and developed employees for [Type] department.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained financial accuracy when handling over $[Amount] in revenue each day.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth [Type] operations.
- Trained and developed personnel to improve safety, employee relations and resolve [Type] issues.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Provided management oversight and operational control of assigned programs valued at $[Amount].
- Maintained store equipment, printers and fax machines.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Performed supplier risk evaluations and supported regulatory inspections.
- Implemented [Type] process improvement initiatives within department.
- Used [Type] strategies to promote exceptional customer service and create positive environment for employees and clients.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager, Interior Electrical
United States Air Force
Spangdahlem Air Base, Germany
12.2008 - 01.2010
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maintained professional, organized and safe environment for employees and patrons.
- Prepared annual budgets with controls to prevent overages.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Developed and maintained relationships with customers and suppliers through account development.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Performed statistical analyses to gather data for operational and forecast team needs.
Education
Bachelor of Arts - Organizational Management
Ashford University
San Diego, CA06.2019
Associate of Applied Science - Mechanical And Electrical Technology
Community College of The Air Force
Montgomery, ALSkills
- Program Evaluation and Improvements
- Issue Reporting
- Conducting Briefings
- Critical Thinking
- Customer Satisfaction
- Teamwork and Collaboration
- Tenant Relations
- Active Listening
- Staff Meetings
- Quality Control
- Property Tours
- Common Area Maintenance
- Emergency Response
- Safe Work Practices
- Program Improvements
- Community Outreach Programs
- Customer Relationships
- Property Inspection
- Service Delivery
- Creative Solutions
- Program Management
- Program Coordination
- Program Coordination and Execution
- Safety and Risk Assessments
- Asset Management
- Conflict Resolution
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
- OSHA 30 hr Safey Training - Aug 2022
Hobbies
Youth Sports Coaching/Board Member
Timeline
Superintendent, Unaccompanied Housing
United States Air Force
08.2018 - Current
Facilities Superintendent
United States Air Force
03.2018 - 08.2018
Section Chief, Electrical Systems
United States Air Force
09.2015 - 12.2022
Section Chief, Electrical Systems
United States Air Force
09.2015 - 03.2018
Executive Assistant to Chief Enlisted Manager
United States Air Force
12.2014 - 09.2015
Facility Operations and Maintenance Manager
United States Air Force
01.2010 - 09.2014
Manager, Interior Electrical
United States Air Force
12.2008 - 01.2010
Bachelor of Arts - Organizational Management
Ashford University
Associate of Applied Science - Mechanical And Electrical Technology
Community College of The Air Force
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