Gregory Miller
Lock Haven,PA
Summary
Dynamic Executive Plant Manager at the United States Postal Service, recognized for enhancing operational efficiency and customer satisfaction. Proven expertise in strategic planning and team leadership, driving significant improvements in performance metrics. Adept at problem resolution and staff development, fostering a culture of excellence and innovation within cross-functional teams.
Overview
12
12
years of professional experience
Work History
Executive Plant Manager
United States Postal Service
11.2018 - Current
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Identified trends and assessed opportunities to improve processes and execution.
- Interviewed, recruited and trained new onboarding candidates.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Manager Postal Operations
United States Postal Service
01.2013 - 11.2018
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Secured substantial media coverage for company initiatives, amplifying brand visibility and public engagement.
Education
No Degree - Computer Programming / Business Management
Williamsport Area Community College
Williamsport, PASkills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Team leadership
- Quality management
- Problem resolution
- Workflow planning
- Budget administration
- Strategic planning
- Facility management
- Public speaking talent
- Staff development
- Expense control
- Human resources management
- Performance analysis
- Staff motivation
- Change implementation
- Staffing
- Training and development
- Performance evaluations
- Employee scheduling
- Financial management
- Talent management
- Distribution management
- Networking
- Public relations
- Negotiation skills
- Communication skills
Timeline
Executive Plant Manager
United States Postal Service
11.2018 - Current
Manager Postal Operations
United States Postal Service
01.2013 - 11.2018
No Degree - Computer Programming / Business Management
Williamsport Area Community College
Similar Profiles
Cathy RoseCathy Rose
Product Information Quality Analyst at United States Postal ServiceProduct Information Quality Analyst at United States Postal Service
Ronald BrownRonald Brown
Sales and Services Associate/ Trainee Supervisor at United States Postal Service, USPSSales and Services Associate/ Trainee Supervisor at United States Postal Service, USPS
Frasia YsasiFrasia Ysasi
PTF Clerk at United States Postal Service, USPSPTF Clerk at United States Postal Service, USPS
Maxwell CarterMaxwell Carter
Rural Carrier Associate at United States Postal Service, USPSRural Carrier Associate at United States Postal Service, USPS
Allison Russell McCartyAllison Russell McCarty
Analytics Lead at Gregory Welteroth AdvertisingAnalytics Lead at Gregory Welteroth Advertising